1. Nov. 29 – Dec
Rosen Shingle Creek, Orlando FL

2. Sonya Ruff Jarvis Founder
WELCOME!
Sonya Ruff Jarvis
Founder

3. @eRetailerSummit #eRetailer17
Follow Us & Share
@eRetailerSummit
#eRetailer17
Home Improvement eRetailer Summit

4. INTRODUCTIONS

5. In Partnership Beverly Allen Managing Partner – eRetailer Summit
Publisher - Hardlines
Michael McLarney
Partner – eRetailer Summit
Editor in Chief - Hardlines

6. Advisory Council Members
Deborah Shearer Founder, Table + Dine Co-Founder/CEO, The Organizing Store Chris Nylen General Manager Organizeit.com Sandy Conrad SVP HSN.net Mike Hargrave Divisional Merchandise Manager - Online Tools Sears.com & Kmart.com

7. Participating eRetailers
Progressive leading the way and would to thank each one of you for attending;

8. Participating Suppliers
Progressive leading the way and would to thank each one of you for attending;

9. Media Sponsors

10. Thank You to our Summit Sponsor
Progressive leading the way and would to thank each one of you for attending;

11. A Macro eCommerce View Al Meyers,
A Macro eCommerce View Al Meyers,
Speaker, Author, Business Development Director,
Kalypso

12. Home Improvement eCommerce Marketplace
State of the
Home Improvement eCommerce Marketplace

13. Online vs. Total Hardware/HI Sales
Source: Internet Retailer The Online Hardware and Home Improvement Report 2017.

14. Online Sales
Source: Internet Retailer The Online Hardware and Home Improvement Report 2017.

15. Online Sales

16. Composition of the Market
Source: Internet Retailer The Online Hardware and Home Improvement Report 2017.

17. Growth by Category (in millions)
Total Sales
2016 Growth
Big Box HI $
20.7%
Power Equipment/Tools
$7,511.7
12.2%
Flooring $
15.4%
Heating/Cooling/Air Treatmet $
19.6%
Kitchen/Bath $
16.5%
Industrial $
6.0%
Outdoor Living $
18.4%
Bulbs/Lighting $
12.8%
Source: Top500Guide.com

18. Hardware and Home Improvement Products Sales
AMAZON
Hardware and Home Improvement Products Sales

19. Online Sales

22. What are the numbers telling us?
Growth Opportunity
Enough to go around for everyone
Amazon strategically focusing on this category
Win for BOTH bricks-and-mortar and web-only merchants

23. Trends & Challenge – Bricks and Clicks
Trends & Challenge – Bricks and Clicks
Michael McLarney
Partner – eRetailer Summit
Editor In Chief – Hardlines Inc.

24. Who are the winners in this sector?

25. Market Share Breakdown
2016
Share
Online Sales
The Home Depot
20.7 %
$5.58 billion
Amazon.com Inc
18.5 %
$5.00 billion
W.W. Grainger Inc.
17.6 %
$4.76 billion
Lowes Cos.
8.4 %
$2.28 billion
MSC Industrial Supply
6.1 %
$1.66 billion
Interline Brands
2.8 %
$749 million
All Others
25.9 %
$7.00 billion
Source: Internet Retailer The Online Hardware and Home Improvement Report 2017.

26. Big Growth Categories
Category growth online reflects performance in retail stores.

27. Big Growth Categories−2016
Home Depot’s online sales as a % of net sales more than doubled from 2.4% to 5.9%.
In dollar terms, online sales were $1.8 billion in 2012, but more than tripled to hit $5.6 billion in 2016.
Lowe’s online sales are 3.5% of total sales.
Combined online sales by both companies could exceed $10 billion in 2017.

28. How Top Retailers Deliver Product
The Last Mile
The most expensive part of the journey
Drones, porch pirates and personal security

29. Changing Tastes, Changing Technologies
Big Opportunities, Big Costs
Ongoing need for new, better metrics
Costs of technology investment
Tougher regulations – new European rules
Privacy and security concerns – Target, Home Depot

30. How Many Top 1,000 Retailers Offer Apps?

31. Amazon’s Sales versus Profits

32. Conclusion Growth Opportunity – But for Who?
Online only retailers must invest continually (Amazon)
Bricks-and-mortar retailers must manage shareholder expectations (e.g., Walmart)
Vendors and retailers working together

33. Nov. 29 – Dec
Rosen Shingle Creek, Orlando FL

34. Thank You to our Summit Sponsor
Progressive leading the way and would to thank each one of you for attending;

35. 2017

36. Content and Commerce Elizabeth Ragone SVP, Direct to Consumer Lenox
Content and Commerce Elizabeth Ragone
SVP, Direct to Consumer
Lenox

37. Ominchannel Experience: What it all means? Paul Matker CEO Thanx Media
Ominchannel Experience:  What it all means? Paul Matker
CEO
Thanx Media

38. Thank You to our Summit Sponsor
Progressive leading the way and would to thank each one of you for attending;

39. 2017

40. On the Front Lines: A Case Study Steve Greenspon Founder & CEO
Honey-Can-Do International.

41. eRetail Keynote Alyssa Steele
eRetail Keynote Alyssa Steele
Divisional Merchandise Manager-Home and Garden
eBay

42. Thank You to our Summit Sponsor
Progressive leading the way and would to thank each one of you for attending;

44. Demands of Delivery Peter Giannetti, Editor-In-Chief
Demands of Delivery Peter Giannetti,
Editor-In-Chief 
HomeWorld Business

45. What We’ve Learned: A Recap of the Day
What We’ve Learned: A Recap of the Day
Michael McLarney
Partner – eRetailer Summit
Editor In Chief – Hardlines

47. Hotel Monaco Chicago, downtown Chicago, IL
SAVE THE DATE
November 7-9, 2018
Hotel Monaco Chicago, downtown Chicago, IL