1. Emerging Court Technologies to Save Adjudication Time and Money
Snorri Ogata
Chief Information Officer
Superior Court of California, Los Angeles County

2. Emerging Technologies 1996 : The Internet
The New Front Counter
On-Line
In-Line
2.0 Million Visitors/mo.*
1.4 Million Visitors/mo. *
Los Angeles Superior Court
Emerging Court Technologies
September 27, 2016

3. Emerging Technologies 2006: The Smart Phone
The New Front Counter?
64% 
4% --
32% 
1.3 Million Visitors/mo.*
0.7 Million Visitors/mo.*
Emerging Court Technologies
September 27, 2016

4. “Emerging” Technologies 2016
Customer-centric Government
Virtual customer assistants
Privileged Public Access to Cases
Online Dispute Resolution
Open Data
Body Worn Camera
Driverless cars
Self Represented Litigant solutions
Remote Delivery of Services
Emerging Court Technologies

5. Virtual Customer Assistant
Now
Soon
Gina
Human-like avatar
Contextual on-line assistance
Simple, well-defined paths
24 x 7
Multilingual ($$)
Examples: Los Angeles
Ross / Watson
Artificially Intelligent Lawyer
Can read and understand language
Can postulate hypothesis when asked questions
Learns from experience
Example: Healthcare customer support (Watson)
Automating the Routine and Repetitive
Emerging Court Technologies to Save Adjudication Time and Money
July 11, 2016

6. Online Dispute Resolution*
Now
Soon*
Outside the COURT
Technology to help parties resolve their disputes.
Millions of disputes resolved annually
90% with NO human intervention
Example: E-Bay
In the Courts
An online mediation room for divorcing couples
Caucus and joint conversations
Track issues to closure
Pick mediators by mutual agreement
Example*: Being used in Netherlands and Canada
“Practicing at the Top of Your License”
Emerging Court Technologies to Save Adjudication Time and Money
September 27, 2016

7. Body Worn Cameras (Digital Evidence)
Now
Soon
Body Worn Cameras
Officer worn cameras that record interactions
Digital Video Evidence
Transparency
Privacy
Presentation in Court
Examples: Numerous
Digital Evidence
All the “other” Digital Evidence (iPhones, Computers, etc…)
E-Filing for everything else
Challenges:
Chain of custody
Access
Storage
Retention
Cost
The
Cloud?
Revisiting Processes and Control
Emerging Court Technologies to Save Adjudication Time and Money
September 27, 2016

8. Data Sharing at the Person Level
SRL Solutions
Now
Soon
A collection of tools and capabilities to aid SRLs:
Triage
Downloadable forms
Document Assembly (plain language interviews)
Self Help Centers
Workshops
Legal Aid
Examples: Numerous
End-to-end Solution
Navigating and integrating available legal resources to achieve better outcomes for SRLs
Challenges:
Identity
Privacy
Storage
Sharing
Empowering
the Litigant
Data Sharing at the Person Level
Emerging Court Technologies to Save Adjudication Time and Money
September 27, 2016

9. Emerging Court Technologies
Questions?
Emerging Court Technologies
September 27, 2016