1. Business Continuity and Sustainability: Tools to Get Started
Andrea O’Brien
Director, Business Sustainability Program
NH SBDC

2. Financial Impact of Crisis Planning
Normal
Operations
100% 0%
Time
© Donald Byrne

3. No Formal Preparedness Plan
Disruptive
Event
Normal
Operations
Revenue Drop Off 0%
Time
50%
100%
No Formal Plan
© Donald Byrne

4. Limited Emergency Planning
Disruptive
Event
Normal
Operations
Revenue Drop Off 0%
Time
50%
100%
Minimal Plan
© Donald Byrne

5. Business Continuity Revenue Drop Off Disruptive Event Continuity Plan
Normal
Operations
Revenue Drop Off 0%
Time
50%
100%
Continuity Plan
© Donald Byrne

6. Resilient Business Revenue Drop Off Disruptive Event
Normal
Operations
Revenue Drop Off 0%
Time
50%
100%
Resiliency Business
© Donald Byrne

7. Resources for You and Your Clients
ez-business-continuity
weather-guidance/

8. Where to Begin? Key steps: Commit to preparing
Join the Red Cross Ready Rating program
Complete an online assessment to determine readiness level
Focus on up to 5 recommendations
Keep management involved
Return to the Ready Rating website periodically to update your profile and assessment score

9. What is Sustainability?
What does a company gain by paying
more attention to its impact on the
environment and society?
Simply put – it enhances its value.
Bob Willard, The Iceberg of Value

10. Role of Business in Society: What is the primary function of business?*
6% Make $
13% Some community involvement
20% Support of causes through $ and volunteer time
30% “ “, AND be an advocate for change
31% Amend operations to match environmental / social challenges
*Research from Dr. Richard Grogan

11. The Sustainability Ladder
Purpose/Passion
Value Driven Founders / CEOS
Beyond Compliance
Eco-Efficiencies PR Opportunities Reduced Regulatory Threat
Economy Value Increases
Integrated Strategy
Enhanced Business Value
Compliance
Regulatory Enforcement
Pre-Compliance

12. Practical sustainability could translate into…
Lower costs
Competitive advantage
Better risk management
Stronger brand/customer relations
Supply chain compliance
Better recruitment & retention
Increased viability & resiliency

15. Root 360 & Grocery Stewardship Certification
/590ce54da120625c0f16d4d6
able-economies/grocery-stewardship- certification

16. Contact Information
Andrea O’Brien