2. Management of Change Considerations
Is there a difference between Management of Change (MOC) and Change Management (CM)?
MOC = Proactive
CM = Reactive

3. Questions to Consider
Has there been a change in your organization that was perceived as a negative?
Has there been a change in your organization that was perceived as a positive?

4. LEVELS of Management of Change
How will your organization label the importance and relevance of changes in your organization?
Change Level: 1, 2, 3, 4, 5?
Change Condition: Green, Yellow, Red?
Change Type: Good, Bad, Regulatory?

5. Motivations & Sponsorship
Establish Change Motivations
Regulatory Requirements
Process Changes
Material Improvements
Technological Innovations
Economic Requirements
Management Changes
Mergers & Acquisitions
What level Change is this?

6. Motivations & Sponsorship
Change Sponsorship
Leadership Involvement
Alignment w/ Organizational Objectives
Employee Buy-in/Individual Management of Change
Corporate Buy-in/Organizational Management of Change
Establish a Change Team
Do the Sponsors affect the Change Level?

7. Analyze & Plan Change Analysis
What are the risks of making the change?
What are the risks of not making the change?
What are the costs?
What are the potential gains?
Risks vs. Opportunities
Plan the Overarching Direction
User Forums Strengthen Employee Involvement

8. Analyze & Plan Change Implementation Plan
Establish Milestones & Benchmarks
Establish Criteria of What Success Looks Like
Establish Key Performance Indicators (KPI)
Plan the Gathering of Change Metrics & Effects
Plan Communication w/ Key Change Team Members & Stakeholders
Plan Change Education

9. Implementation & Audit
Change Implementation Plan
Set the plan in motion with purpose
Adhere to your Milestones & Benchmarks
Follow and Track your KPI’s
Focus on What Success Looks Like
Gather Change Metrics NOW
Communicate w/ Key Change Team Members & Stakeholders
Educate the Organization

10. Implementation & Audit
Analyze Metrics & Effects
Review what the KPI’s show you
Update Implementation Plans as Required
Adjust According to Individual & Organizational Needs

11. Adopt & Adjust Adopt & Adjust Measure Levels of Adoption
Adjust Implementation based upon Real-World/Real-Time Metrics
Promote and Ensure the Complete Adoption of Change

12. Manage Resistance Resistance Management
Determine Where Desired Success Outcomes are Successful or Falling Short
Involve & Engage Key Individuals & Change Team Members
Communicate Adjustments & Motivations (Tell them why)
Continuous Monitoring of Implementation

13. NEGATIVE Management of Change
Name a change where organizational or individual acceptance was not achieved.
What was the change?
Why was this change not accepted and adopted?
What would have made it integrate well with your organization?

14. POSITIVE Management of Change
Name a change where organizational or individual acceptance was achieved.
What was the change?
In your opinion, why was this change accepted and adopted?
What made it integrate well with your organization?