1. Florida Relay Updates
Jeffrey Branch
April 26, 2017

2. Agenda Florida Relay Conference Captioning (RCC)
Florida TRS statistics
Florida CapTel statistics
Florida Quality Report
Florida Outreach expense Report
Sprint Accessibility

3. Florida RCC Minutes

4. Florida French Gate

5. Florida Spanish to English Translation

6. Florida Utilization
TRS Minutes of Use
CapTel Minutes of Use

7. Florida Quality Report
TRS State Report
CapTel State Report

8. Florida Outreach Expense Report

9. Sprint Accessibility Vision
Go Bold and Beyond
Sprint Accessibility Vision
Become the world’s most comprehensive, ACCESSIBILITY business that offers customers functionally equivalent communication, through collaboration and customized solutions delivered by highly engaged, passionate and accountable Sprint Accessibility Experts
Changing Sprint Accessibility Brand on websites and materials
IPCTS Growth
RCC Growth
Sprint Accessibility Compliance Manager
Hiring new positions to support Sprint Accessibility vision

10. The New Sprint Accessibility Team
Claudia Gordon, Government and Compliance Manager
She will be responsible for a very important and challenging part of our business, including all areas of compliance.
Karl Ewan, Branch Manager of Customer Relationship
Focused on Marketing and Customer Relationship Management
Emmanuel McKeever, IPCTS CRM
Focused on promoting IPCTS across the country working with OEI to support Trade Shows and our new Audiology program.
Kim McRae, IPCTS CRM
Focused on promoting IPCTS with audiologists, home health providers and individual end users.
Alana Beal, CRM Enterprise Account
Focused on promoting all of Sprint Accessibility products across Sprint and to Enterprise and Government customers, with an emphasis on Relay Conference Captioning (RCC).
Joe Karp, CRM IPCTS Digital Marketing Manager
He will be leading the digital marketing campaign and develop a marketing strategy for the IPCTS team