1. eGOV
In Sweden Today Lars Söderström, Dept. Of Finance Göran Ribbegård, Swedish Agency för Public Management

2. Actual policy / main targets
Up to now high degree of decentralisation – has been successful but shows tendency of fragmentation
Big agencies go ahead – smaller lag after…
Government moves towards a more active stance:
The 24/7 Agency Delegation.
The Government Interoperability Board.
Continuously trying to find the proper balance between centralisation and decentralisation in order to ensure a rapid development of e-services at all levels and in all sectors of government.
Most important building blocks / implementation strategy
Front office:
Second frame agreement for electronic identification services
Frame agreement for Infra-services
Back office:
Frame agreement for secure and catalogue based interoperability between agencies, SHS (comp. IDA eLink).

3. First examples of Seamless services. Communities begin to co-operate.
Main achievements
First examples of Seamless services.
Communities begin to co-operate.
Electronic identification might be on its way to become commodity.
Most beneficial e-government service / main benefits
Service to parents: The National Social Insurance Board (
VAT and tax declaration for companies: The Swedish National Tax Board (
Guide to health care in region Stockholm: (
Main challenges for the future
Economy: Businessmodell, Financing...
Back office follow up: mainly for small agencies
The multimodal challange – “The trick is the access method”...