1. Professional Communications
REVIEW

2. The process of creating and exchanging information.
WHAT IS COMMUNICATION?
The process of creating and exchanging information.

3. AUDIENCE– the listener

4. Types of communicatiojn
VERBAL:
spoken, written
NON-VERBAL:
Body language, facial expressions, gestures, hand symbols
Types of communicatiojn

5. The four major parts of communication are:
Sender
Message
Receiver
Feedback

6. Sender (transmits message)
Message (words, body language and symbols that convey an ideas)
Receiver (interprets message)
transmits feedback through words, body language and symbols

7. Communication process

8. Communication process

9. Communication process

10. Communication process

12. Class will be divided into 1s, and 2s, each on a different side of the room You will need a pen, pencil or marker
BREAK OUT

13. Active Listening and Passive Listening
Active listening IS WHEN THE Receiver IS SENDING POSTIVE FEEDBACK SHOWING THEY ARE LISTENING AND RESPONDING Passive listening is WHEN THE Receiver ISN’T Understanding AND OR NOT RESPONDING TO THE MESSAGE BEING SENT

14. Non verbal communications
Body Language
Facial Expressions
Symbols
Gestures

15. FORMS OF COMMUNICATION
Conversation with yourself = Intrapersonal
One-on-one communication = Interpersonal
Communicating with more than one = Group

16. Can you name some examples of:
ACTIVE LISTENING
PASSIVE LISTENING
GOOD BODY LANGAUGE
BAD BODY LANGAUGE

17. Types of speeches Quarter I Quarter II
Informative-a speech that provides information about a topic. Ex: All about you speech
Special Occasion Speech: A speech performed during a special occasion like a wedding toast or Eulogy or Graduation.
Quarter II
Demonstrative Speeches: a speech that explains or describes the process of how to do something
Persuasive Speech: a speech the goal of trying to persuade the audience to do or believe a specific agenda
Types of speeches