1. NMSDC Best Practice #3 Establish comprehensive internal and external communications
Chuck Hendrix
TOYOTA

2. Per the NMSDC…

3. Supplier Diversity Newsletter
NMSDC’s
Measures of Success
Company-wide awareness of initiative is promoted
Minority supplier development information is shared internally
Measures of success #1,2
Quarterly newsletter
Comprehensive communication tool sent to external partners and internal stakeholders.
Shared with External : suppliers, corporations, diverse councils and organizations across country
Helps educate and inform people on Toyota, commitment to supplier diversity, and best practices
Editor message
Exec. Message
Supplier spotlight
Feature article
Meet the team
Upcoming events

4. Education NMSDC’s Measures of Success New employee orientation
Minority supplier development education is provided to all procurement personnel.
Measures of success #3,4,5
EXTERNAL
Education forums, seminars
MBE educational outreach
Toyota supports educational Advancements of MBE’s both on a national and regional level
Examples:
2014- sponsored Christie Wong-Barret of MacArthur to attend the Kellogg School of Management
Toyota serves as guest speakers at various supplier diversity event to help educate, engage, and develop tier I suppliers in the supplier diversity process/efforts with diverse companies
Educational forums at OE
2015 – Sponsored Loren James (Magnolia)
INTERNAL
New hire training
2x a year – purchasing
Diversity training for entire company

5. Outreach NMSDC Measures of Success
Encouragement to seek certification and training
Supplier selection criteria are explained
Feedback
Corporate goals and objectives are well-versed
Effective process to respond to prospective suppliers
Business Media helps identify potential MBE’s
Measures of success 6,7,8,9,10,12
Partnership with NMSDC helps us continue forward progress in supplier diversity efforts OE
Establish business relationships and network with Tier 1 suppliers
Education forums (seminars), tradeshow interaction, keynote messages
Image: 2014 OE Seminar
POGC
Collaborate with regional councils and provide training and development tools
Small and focused
Mentoring services
Toyota Production System Support Center (TSSC)

6. Participation NMSDC’s Measures of Success
Representatives participate in the National Minority Supplier Development Council
Regional participation and support, with objectives and methods to measure outcomes
Measures of Success (#11,13)
2014 WBENC National Conference and Business Fair
-Jim National Committee
Regionals:
1. Michigan MSDC
Robert Young, TOYOTA, Purchasing Vice President
2. Ohio MSDC
Jim Holloway, TOYOTA, Purchasing General Manger
3. Southern California MSDC
Monetta Stephens, TOYOTA, Supplier Diversity Manager
4. Southern Region MSDC
Matt Greene, TOYOTA, Supplier Diversity Assistant Manager
5. Southwest MSDC
Jim Holloway, TOYOTA, Purchasing General

7. Accountability NMSDC’s Measures of Success
Results are published in the corporate annual and sustainability report
IMAGE EDSC
Measures of Success #14
Reporting Externally:
Annually: Councils, Diversity Inc.
Quarterly: Councils (as requested)
Reporting Internally:
Twice a Year: by Manufacturing Plants, Divisions
Quarterly: to Corporate Diversity
Reporting to Toyota:
Twice a Year: Tier II Diversity Reports