1. Twenty Ways To Make Your CIT A Success
Sarah Burtenshaw
Mental Health Worker
Mobile Crisis Rapid Response Team
St. Joseph’s Healthcare – Hamilton
Steve Holmes
Acting Sergeant Community Response Unit
Hamilton Police Service

7. Mobile Crisis Rapid Response Team
Mental health worker paired with a police officer responding to 911 mental health calls

9. Behavioral Change Stairway Model
Active Listening: Listen to their side and make them aware you’re listening.
Empathy: You get an understanding of where they’re coming from and how they feel.
Rapport: Empathy is what you feel. Rapport is when they feel it back. They start to trust you.
Influence: Now that they trust you, you’ve earned the right to work on problem solving with them and recommend a course of action.
Behavioral Change: They act.

10. It’s Not About The Nail Developing empathy…

11. Be patient… Take your time
Irish Road Trip
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13. RED BLUE GREEN YELLOW GREY PINK YELLOW PURPLE ORANGE BROWN BLACK GREY GREEN YELLOW PINK BLUE PURPLE BROWN RED GREEN

14. Black SUV Day
There are all kinds of delusions. These are just some examples of them and shows how they can progress in intensity
Ideas of Reference – is a mild form of delusion. The person believes others are making reference to them
Instructor: identify someone who is talking to someone else in class or a sound you hear from outside. Ask the class if they heard the person call them a bitch. Explain that it is an idea of reference.. I hear something and believe it refers to me.
OFFICER:
Just to let you know that it is Black SUV Day. All the surveillance teams across Ontario are doing an exercise today driving black SUVs so if you find a black SUV following you don’t worry, it is part of the exercise.
You all laugh however one of you will see a black SUV and you will think of me. I have planted that idea in your head and the idea has grown.
This phenomenon is no different to you buying a new car. All of a sudden it seems like everyone is driving the same car. It is just that you have placed prominence on that vehicle.
Same as when you are searching for a car. All of a sudden there are 100’s of silver Honda Civics on the road when you are looking for one.
For people who are paranoid and psychotic, this is the same experience. They start placing prominence on everything that relates back to them.

20. If you stare at the blinking pink dots, you will see only one color, pink. If you look at the + in the center, you'll see a circle of pink dots and a rotating green dot. But, if you stare at the + without moving your eyes, the pink dots will disappear and you will see only a rotating green dot. It's amazing how our brain works. There really is no green dot and the pink ones don't really disappear. This is proof that we don't always see what we think we see.

22. Bob Newhart: Stop It!

23. What is Dementia https://www.youtube.com/watch?v=7_kO6c2 NfmE

25. Testing Driving Abilities
Trail Making A and B

26. Scoring Average Deficient Rule of Thumb
Trail A: 29 seconds > 78 seconds
Trail B: 75 seconds > 273

27. A Father, A Son and A Sparrow
A Father, A Son and A Sparrow

28. Simple Tests

29. National Geographic: Spiders on Drugs
watch?v=sHzdsFiBbFc

30. Online mental health training for police: http://cirt. uoit
Online mental health training for police: nMenu/

31. Any other information you need…
Thank you!!

32. Empathy
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Cleveland Clinic

33. Response to Persons in Mental Health Crisis
Niagara Regional Police Video Unit –