1. Separation of stock in categories and locations
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3. Ergonomic considerations

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7. REQUIREMENTS OF A GOOD DISPENSING ENVIRONMENT
The dispensing environment should:
BE CLEAN
BE ORGANIZED
HAVE A SUFFICIENT SPACE
TEMPERATURE AND HUMIDITY CONTROLLED
NO LOUD MUSIC PLAYING, GOSSIPING,TALKING OR TELEVISION
HAVE MEDICINES STORED IN AN ORGANIZED WAY ON SHELVES
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8. ADVANTAGE OF A GOOD DISPENSING ENVIRONMENT
Reduces dispensing error
Reduces fatigue among pharmacy staff
Enhances services
Improves the image of the pharmacy
Increases clientele
Increases speed
Creates a professional image
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9. Managing effectively the dispensing process and ethical considerations
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15. Final Checking of Medicines When Dispensing
Do not hand over medicines in a sealed box, envelope (X) without checking them with the patient or her/his rep.
Even when a patient has been on the same repeat prescription for many years, it is still worthwhile checking that the medicines being dispensed are what is expected and that the patient is not experiencing any problems using their medicines.
proactively ensuring that the patient can open and use their medicine as intended;
identification and management of side effects of medicines.

17. Importance of SOPs in managing effectively the Dispensing Process

18. Take this medicine three times a day after meals
Oh dear, you forgot; this is Ramadan, I eat once at night. So how many times should take this medicine?
Take this medicine three times a day after meals
It is best to bring your sexual partner so that you can be both be cured
Which one? The one I see once a year when in vacation; the one I see during summer break; the one who comes only when I am paid or the one who believes that she owns me?
Yeah, that one!
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19. SOP PATIENT Pharmacist Dispensing Compounding
Equipments in working order
Materials are from
Recognized Pharmaceutical manufacturer
Calculations
Maintaining good records
Labelling
regulations
SOP
..are part of QMS
STAFF
PATIENT
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26. Sample Dispensing SOPs-Group Discussion
..\..\..\Documents\2017-Dollars Projects 2017\Independent Initiatives\Sample Dispensing SOPs.doc
Each team to read all SOPs but report on 2 SOPs: Report on the following:
Is it realistic- you can relate it to your own practice
What is good? What is bad? What is missing?

27. What should be done-PDCA Model