1. Auburn University
Project TigerTalent
Status
March 1, 2018

2. Project Timeline and Current Status
TigerTalent
Project Timeline and Current Status
March 1, 2018
Activity
DECEMBER 2017
JANUARY 2018
FEBRUARY 2018
MARCH 2018
APRIL 2018
MAY 2018
JUNE 2018
JULY 2018
AUGUST 2018
SEPTEMBER 2018
OCTOBER 2018
NOVEMBER 2018
DECEMBER 2018
JANUARY 2019
FEBRUARY 2019
MARCH 2019
APRIL 2019
MAY 2019
JUNE 2019
JULY 2019
CAMPUS DATA & FEEDBACK COLLECTION PERIOD
PHASE ONE -- SYSTEMS CONFIGURATION, TESTING, IMPLEMENTATION
PHASE TWO -- SYSTEMS CONFIGURATION, TESTING, IMPLEMENTATION 1
Leadership Communications
Project Initiation and Communications Approach
Project Status Report
Project Status Report
Project WRAP-UP REPORT 2
Campus Communications
Introduction to Campus: /Introduction Video/AU News/Social Media What, Why, Who, How, When TMSS Project Website
Monthly Project Updates TMSS Project Website 3
Vendor Module Demonstrations
Live Web Demonstrations (3 - recorded) Goal: Awareness and Q&A with Vendor Project Team: stakeholder/owners, super users, SMEs, administrators Stakeholders: Risk, Legal, EEO/AA, Budget, D&I, OIT, P&C, Bus Admin Human Resources: Central, HR Liaisons 4
Campus Feedback Surveys
Electronic Surveys (3) User-Type: 1) All Employees; 2) Recent Hires; 3) Supervisor/Managers 3 Questions: What Works; What Doesn't Work; Wants 5 Sections: Modules/Process Workflows 5
Campus Feedback -- Forums
Open Forums -- All Campus Invite Locations: Full campus coverage Facilitators: HR Liaisons/Project Team Members 6
Targeted Campus Groups -- Focus Groups -- User Acceptance Testing
Targeted Campus Focus Groups Resulting from Surveys and Forums Clarify Questions/Issues
PHASE ONE User Acceptance Testing
PHASE TWO User Acceptance Testing 7
Stakeholder Feedback Focus Groups
BEGIN: Pre-configuration Key Stakeholder Focus Groups
Key Stakeholder Focus Groups
END: Configuration Key Stakeholder Focus Groups
TMSS Configuration
Workflow Configuration Begins
Configuration Iterations Position Description --- Applicant Tracking --- Onboarding
GO LIVE 8
Configuration Iterations Performance Management --- Learning Management Systems 9
Demonstrations and Training
Training & Demonstrations Position Description --- Applicant Tracking --- Onboarding
Training & Demonstrations Performance Management --- Learning Management Systems
Focus Group Finalization
Feedback Summary
PageUp Onsite Visit!

3. TigerTalent Forum Feedback
March 1, 2017

4. Forum Attendance 195 + Zoom DATE ATTENDANCE 2/6 AM 16 + Zoom 2/6 PM26
2/8 PM 20
2/13 AM 28
2/13 PM 19
2/15 AM 31
2/15 PM 32
TOTAL (does not include
HR Staff or Liaisons)
195 + Zoom

5. What We Heard – Position Descriptions
Not Working:
Ideas for Improvement:
Too much paperwork
Clearer instructions
PDQ is cumbersome and takes too long to complete
Better search functionality
More training
Inconsistencies between job description and actual duties performed
Improve the PDQ
Update job descriptions
Reduce paper forms
Pay range is too broad
Self-populating info

6. What We Heard – Applicant Tracking
Not Working:
Ideas for Improvement:
Process takes too long; have lost candidates
Streamline screening
Update forms
Need spell check and auto paste
Better communication
Personalized messages to candidates
Technical glitches
Lack of communication
Status bar
Search committee tools
Better screening by HR
FAQs
Manager training

7. What We Heard – Onboarding
Not Working:
Ideas for Improvement:
Inefficient
Better communication and training for managers
Delays in obtaining user ID, , keys, parking, etc.
Improve the rating scale
Onboarding former students and AUM employees
Improve the form
Greater automation
More frequent feedback b/t managers and employee
Onboarding sequencing
Explain how merit raises and performance are tied
Better integrate with Learning Management

8. What We Heard – Performance Management
Not Working:
Changes to Orientation (day, location, online, etc.)
Merit not tied to review
Better communication and training for new hires, managers
Long process
Ratings gap (4 pt. vs. 5 pt.)
Paper form, no spell check
Better merge former AU students, AUM employees
Cumbersome/primitive
Timeline
Mentor program
Ideas for Improvement:
Onboarding one-stop shop
Paperwork and access before day one

9. What We Heard – Learning Management
Not Working:
Ideas for Improvement:
Training is too basic
Better class descriptions
Need to capture courses outside FastTrain
Improve approval process
Class reminders to employee and manager
Not user friendly
Supervisor approvals
Class suggestions (personalized career paths)
Self-populate into Performance Management
Import outside courses, certifications, etc.
Distance learning

10. Project Timeline and Current Status
TigerTalent
Project Timeline and Current Status
March 1, 2018
Activity
DECEMBER 2017
JANUARY 2018
FEBRUARY 2018
MARCH 2018
APRIL 2018
MAY 2018
JUNE 2018
JULY 2018
AUGUST 2018
SEPTEMBER 2018
OCTOBER 2018
NOVEMBER 2018
DECEMBER 2018
JANUARY 2019
FEBRUARY 2019
MARCH 2019
APRIL 2019
MAY 2019
JUNE 2019
JULY 2019
CAMPUS DATA & FEEDBACK COLLECTION PERIOD
PHASE ONE -- SYSTEMS CONFIGURATION, TESTING, IMPLEMENTATION
PHASE TWO -- SYSTEMS CONFIGURATION, TESTING, IMPLEMENTATION 1
Leadership Communications
Project Initiation and Communications Approach
Project Status Report
Project Status Report
Project WRAP-UP REPORT 2
Campus Communications
Introduction to Campus: /Introduction Video/AU News/Social Media What, Why, Who, How, When TMSS Project Website
Monthly Project Updates TMSS Project Website 3
Vendor Module Demonstrations
Live Web Demonstrations (3 - recorded) Goal: Awareness and Q&A with Vendor Project Team: stakeholder/owners, super users, SMEs, administrators Stakeholders: Risk, Legal, EEO/AA, Budget, D&I, OIT, P&C, Bus Admin Human Resources: Central, HR Liaisons 4
Campus Feedback Surveys
Electronic Surveys (3) User-Type: 1) All Employees; 2) Recent Hires; 3) Supervisor/Managers 3 Questions: What Works; What Doesn't Work; Wants 5 Sections: Modules/Process Workflows 5
Campus Feedback -- Forums
Open Forums -- All Campus Invite Locations: Full campus coverage Facilitators: HR Liaisons/Project Team Members 6
Targeted Campus Groups -- Focus Groups -- User Acceptance Testing
Targeted Campus Focus Groups Resulting from Surveys and Forums Clarify Questions/Issues
PHASE ONE User Acceptance Testing
PHASE TWO User Acceptance Testing 7
Stakeholder Feedback Focus Groups
BEGIN: Pre-configuration Key Stakeholder Focus Groups
Key Stakeholder Focus Groups
END: Configuration Key Stakeholder Focus Groups
TMSS Configuration
Workflow Configuration Begins
Configuration Iterations Position Description --- Applicant Tracking --- Onboarding
GO LIVE 8
Configuration Iterations Performance Management --- Learning Management Systems 9
Demonstrations and Training
Training & Demonstrations Position Description --- Applicant Tracking --- Onboarding
Training & Demonstrations Performance Management --- Learning Management Systems
Focus Group Finalization
Feedback Summary
PageUp Onsite Visit!

11. Questions/Comments