1. Why John’s Campaign Matters to Mental health Inpatient Services
Good morning
Who we are
First service to sign up to Johns campaign
17th October 2017
Dr Natasha Lord Paul Stokes
Principal Clinical Psychologist Carer Link / Assistant Clinical Practitioner

2. Our Story
Our hearts were won first and then we thought about our minds…..
We are all vulnerable and potentially powerless
Right thing to do – how were we going to make it happen

3. Developed a number of resources, drawn on literature to support and feedback from carers and staff
Triangle of care
AIMS standards
Age UK – involving carers from admission to discharge - better quality care, improved patient outcomes, and a better experience for the person and their family
Johns Campaign – aid communication, ensure continuity of care, and share their valuabel knowledge of their relative
Department of health (2014) carers may experinece barriers to providing care for their loved one and also need to look after their own health and wellbeing
National Carers Strategy NHS Constitution and Five Year forward view emphasis the importance of working with carers.
Previous evidence suggests no need for restricted visiting times:
Francis report
Liz Charalambous – nothing on infection control, prevent delirium
Central Manchester (stroke unit) - increased communication, staff more available, encouraged to attend review, reduction in formal complaints
We know carers of people living with dementia have increased levels of depression and stress, poorer physical health and self-efficacy

4. Patient, Carer and Volunteer Stories - an overview of what we provide for carers

5. Does John’s Campaign Work in Older Adult Mental Health Services?
Yes, It does……

6. Exploring the impact of John’s campaign…
Undertook a Service Evaluation
Review of carer check list (data from December 2015 to December 2016)
Interviewed 9 members of staff and 6 carers
Literature review
Recognises the importance of working in partnership, recognising expert knowledge but also recognising carers need their own support
9 staff
Ward managers
Doctor
Carer links
Nurses
Healthcare support workers
6 Carers
5 interviewed
One letter

7. Outcomes
Better understanding of carer needs (level of distress, want to be involved)
Flexibility (increased carer wellbeing)
Improved communication
Working in partnership with carers
Carers can continue their caring role whilst being supported (a proportion of carers wanted ongoing support)
Opportunity to learn through others (carers and staff)
Less pressure on nursing staff
Continuation of support (external agencies)
Reduced complaints
Breaking down barriers and understanding more of what is going on for the carer
Staff:
More transparent
Flexible
Increase in job satisfaction, knowledge and understanding which had resulted in improved relationship

8. Where are we now? Johns Campaign implemented for 2 years
Supporting other areas of the trust to implement
We have responded to the evaluation and anecdotally we have noticed -
John’s Campaign is standard practice
Further increase in communication and relationships
Further understanding of needs
Increase in carers referrals for support (as now recognised)
Able to respond to needs sooner
Provided support to other trusts to implement – come and visit!

9. Contact Details Dr Natasha Lord Paul Stokes
Clinical Psychologist Assistant Clinical Practitioner
New Haven, Princess of Wales Hospital, Bromsgrove, B61 0BB
(ward number)
@natashadlord
@paulstokes14