1. Housing Support and Personalisation
21st February 2018
Edinburgh

2. Self-Directed Support In Homelessness
Ashley Young
21st February 2018

3. Simon Community’s Self-directed Support Project
Phase 1 started in June 2013 with a focus on:
Raising awareness of SDS across homelessness services in Glasgow
Asking key questions to service users and staff working across all aspects of homelessness
Findings report published (link on website under key documents)

4. Phase 2 (Jun 15 – Mar 18)
Secured 3-years funding from Scottish Government to continue to build on the work carried out during phase 1
In addition we can work with local authorities across Scotland to help support people affected by homelessness through the SDS process

5. Phase 2 (Jun 15 – Mar 18)
Engaged with North Lanarkshire, Aberdeen, Perth & Kinross, East Dunbartonshire and Falkirk councils
Continued engagement with service users and awareness raising across provider networks
Service review carried out
SDS Flexible Budget Fund launched 1st April 2017

6. SDS Flexible Budget Fund
Specific criteria for accessing the fund
Available to individuals across any Scottish local authority areas
Cannot be used to fund short term / crisis interventions
130 individuals have accessed the fund to date across various local authorities (Glasgow, North & South Lanarkshire, North & South Ayrshire, Clackmannanshire, East & West Dunbartonshire, Edinburgh and Falkirk)
Funding requests have mainly fallen into 3 main categories:
1. Housing; 2. Employability & 3. Meaningful Activity

7. Linda
Referred by Mentoring Service following release from prison
Past heroin and alcohol addiction
No contact with her 4-young children
Attending court to gain access to children
Very emotional, poor mental health, high levels of anxiety
Request
Linda had enjoyed attending the Gym in her past and thought and requested funding for a gym membership and gym clothing, trainers etc.
Total cost £365 for annual membership & £135 for gym clothing and trainers = £500
Case Study 1

8. Ahmed
Referred by Keyworker in Young Person’s Homeless Service where he had lived for 1-year
Poor mental health, no motivation
Non-engagement with health services
Mother and siblings live in Jordan, estranged from family in Glasgow
Creative individual with aspirations to be an architect in the future
Request
Ahmed felt that reconnecting with this family would help his mental health; he requested a flight to Jordan and an update to his passport
Total cost £566 for flight & £72.50 for passport = £638.50
Case Study 2

9. Thank you for listening Ashley Young, SDS Co-ordinator
Simon Community Scotland /

11. Your experience of personalisation Practice development
Discussion Groups
Your experience of personalisation
Practice development

12. Personalisation Ambassadors
Learning so far

13. SDS Innovation fund Government funded grant 3 Year project
Set up ambassadors
8 Priority services – Year 1
Cascade to 23 services – Year 3
Meet 5 main outcomes

14. Government Funding Outcomes
People CrossReach support have greater choice and control over design and delivery of the support they receive.
CrossReach services offer choice and control due to a culture of Personalisation.
Staff, volunteers and people using the services agree that taking on the role of ambassadors allows them to contribute more to their community.
People CrossReach support have greater choice and control: over the design and delivery of the support they receive as the values and principles of SDS are put into practice.
Knowledge of and engagement with SDS among the wider community is enhanced.

15. The Personalisation Ambassador role
Cunningham House Hostel –
Emergency Access Temporary Supported Accommodation
Rankeillor Initiative –
Temporary Supported Accommodation &
Visiting Housing Support

16. The Personalisation Ambassador role
Developing understanding of Personalisation and Self-Directed- Support
Promoting person centred working
Encouraging services to work co-productively
Understanding SDS processes in my local authority
Provide support and knowledge to individuals around Self Directed Support.

17. Changes and Development
Physical Environment
Fully catered to self catering
Redesign of Communal areas
Creating of a Staff room

18. Changes and Development Resident Demographic and Housing
Longer waiting time for Tenancy Allocation
Breadth of support needs
Welfare Reform
Standards Audit – eg. Communication

19. Changes and Development Standards Audit
Communication
Service user Involvement

20. Looking Forward