1. Certification Project Template
Be sure to look at the comments PowerPoint

2. Part 1 – Define The Project
1. Review Historical Data
To Recognize the Opportunity
2. Develop the Charter and Project Plan
Business Impact:
Opportunity/ Problem Statement:
Defect:
Goal:
3. High-level Process Map (L-maps)

3. Part 1 – Define The Project
4. Obtain the voice of the customer
5. Create Stakeholder Analysis

4. Part 2 – Validate Measurement System
3. Analyze Measurement System and Stratify Data
4. Establish Process Baseline
5. Set goals for process outputs
Drill down to key metrics. (Review the document on drill down tools.)
Complete SIPOC

5. Part 3 – ID Key Levers 1. Model Detailed “As-Is” Process
3. Develop theories of cause and effect
2. Summarize what you’ve learned based on observations, data and analysis up to this point.

6. Part 3 – ID Key Levers
4. Perform Failure Mode Effects Analysis

7. Part 4 – Determine Improvement Strategy
Set improvement goals and Map the To-be Process
3. Assessed improvement plan risk and developed contingencies by updating the FMEA
2. Improvement plan

8. Part 4 – Determine Improvement Strategy
3. Execute Pilot
4. Improvement Results
Item
Revenue
(one time)
Cost Avoidance/FY
5. Improvement Benefits

9. Part 5 – Make Permanent Improvements
1. Implement full scale changes
2. Institute Control Metrics

10. Part 5 – Make Permanent Improvements
4. Validate new measurement system
5. Transfer Ownership
6. Validate Benefits

11. Project Tollgate & Tools Checklist
Analyze
Control
Improve
Measure
Define