1. VAS Update Julie Marsland (JulieMarsland@GoldenWest.com)
Golden West Internet Solutions

2. Overview SecureIT FrontPage & Expression Web Building Blocks
Webmail/AMC/Spam Filter
New CCC feature

3. SecureIT GWIS offers the Basic SecureIT software
Supported remote installation available
Marketing materials available on gwis.info
Total Tech option available
SecureIT offers Basic, Live, and Plus, we sell the Basic version and for those of you that use the GW HD, this includes 24/7 support
Warm transfer from HD to Security Coverage. Priced at $14.95, billed to the subscriber via credit/debit card by SC.
Upgrade went well – even on dialup if the connection dropped during the process, it was picked up where it left off upon reconnect.
We can customize marketing slicks for your company – I have generic print samples with me.
Total Tech is an optional remote support solution with several packages to choose from
Warm transfer from HD to Total Tech provided by Security Coverage
SC will diagnose the problem and offer the appropriate solution
Subscriber will pay by credit/debit card on the phone
Technician will explain the procedure, hang up the phone call, and recall the subscriber once the work is completed

4. FrontPage & Expression Web
No new FrontPage sites as of Oct. 1, 2009
Microsoft discontinued FrontPage in 2006
Existing FrontPage sites on our servers have been grandfathered
Expression Web is available as an alternative
Subscribers must use FTP to publish
Microsoft stopped making new versions of the FP server extensions in 2002 and completely discontinued support for FP in 2006
We will continue to verify credentials; if extensions need to be reset, it will require a ticket in the CCC – we have all FP sites on one server.
Subscribers may still build their site using FP, but they must publish using FTP, however many of the tools included with the server extensions are therefore not useable
Pricing ranges from $66 for the basic version to $150 for Version 3 from the Microsoft site

5. Building Blocks All current new templates have been added
Marketing materials available on gwis.info
How is your company marketing the software?
We are constantly working with the vendor’s technical team to review new templates and features and tweak where necessary.
Marketing materials can be customized for your company – just let me know.
What works for you? Who in your company markets and supports the product? What type of subscriber or business is buying the software? Do you have success stories that might help provide new ideas for everyone?

6. Webmail/AMC/Postini
AMC alerts subscribers if their password does not meet the policy
Please review the info included in your AMC and contact me if updates are needed
Postini Message Center updated to the latest version
We have had a substantial increase in subscriber password upgrades since the new Webmail interface launched
GW is presently working to upgrade all passwords that do not meet the policy
I will be happy to share the notice our subscribers are receiving
If you need to modify how the password changes are being handled in the AMC, please let me know
As an alternative to allowing third party cookies, the Webmail and Spam Filter may be allowed as exceptions in cookie settings
In IE Tools/Internet Options/Privacy/Sites
In Firefox >>>this has been updated and no longer requires changes to your cookie settings.
Quarantine now includes a ‘Delete All’ button

7. New CCC feature Rate Removal Admin Requires Level 3 access to the CCC
Located under CCC Tools
Each of your USOCS is listed with a dialogue box allowing you to populate a warning message that will pop up when anyone attempts to remove this USOC from an account.
Examples – Textdrive CCC – bb1 - Bronze Pkg, Standalone webspace only, bb2 – Silver Pkg, Additional Only

8. Questions