1. The largest cardiovascular peer-to-peer support network in the world

2. Mission
“Inspiring hope and improving the quality of life for heart patients and their families through ongoing peer-to-peer support”

3. About Mended Hearts Founded 1951 Dwight Harken, MD 20,000 Members
300 Chapters
460 Hospitals
200,000 Patients Visited Annually
National office - Based in Dallas
National staff of 11

4. Corporate Advisory Council
Amgen
AstraZeneca
Boehringer Ingleheim
Bristol-Myers/Squibb
Daiichi Sankyo/Lilly
Edwards Lifesciences
Gilead
Janssen
Novartis
Pfizer
Sanofi Regeneron

5. Medical Advisory Council
Alden Harken, MD
Jeffrey Marshall, MD
Sarah Spinler, PharmD
Mark Susso, MD
Ralph Vicari, MD
Medical Advisory Council

6. Healthcare Member Society Collaborations
AACVPR
ACC
AHA
PCNA
SCAI
Healthcare Member Society Collaborations

7. Timely Patient Peer Support
11/11/2018
Timely Patient Peer Support
On-Demand Peer Support
Virtual Visiting
Hotline: 888-HEART-99
Removes Barriers
Anywhere – online & phone
Anytime
Anyone
HeartGuide
Print
Digital
Smartphone/Tablet App
English and Spanish
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8. Member Heartbeat Magazine
2016 Communicator Awards:
Best Nonprofit Magazine
Best Association Magazine
Member Heartbeat Magazine

9. The Power of an Active Patient
Visiting helps patients AND visitors
HCPs can tell when a patient has been visited
HCPs strongly supportive
Visiting improves outcomes
Proven results: Quantifying Value of Peer Support Study

10. 11/11/2018
Key CMS Finding:
Mended Hearts hospitals’ readmission rates for heart failure are significantly more likely to be “better than U.S. national rate” than other U.S. hospitals
A lot has changed. For decades, we were under the wings of larger, more dominant organizations, but that all changed this year. We are no longer receiving any guaranteed revenue from anyone. Our infrastructure must now be funded by allocating a portion of every dollar we raise. And while we can add some operations costs to our proposals, we can’t really fully load them, without pricing ourselves out of the grant market, so to speak. This means that we must fund operations partially from within our larger organization. Do you have any questions about what these changes mean?
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11. Reduced Readmissions! New Reimbursement Rules Proven Model
Inexpensive Solution – volunteer hours
Opportunity:
Scale Through Technology
Peer Support Online & Phone

12. Mended Hearts Advocacy Priorities
Access to innovative cardiovascular disease treatments and devices 
Medication adherence/medication therapy management
Promote, ensure access to, and expand the use of cardiac rehabilitation

13. Future Online Support Communities
11/11/2018
Future Online Support Communities
24/7 Support
Disease-State Specific
Accredited Peer Visitors
Multimedia Content
Threaded Discussions
Live Events
Staff Moderated
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14. Starting a Mended Hearts Chapter
11/11/2018
Starting a Mended Hearts Chapter
10 community patients & caregivers
Hospital stakeholders’ participation
Hospital / rehab referrals
Plan organizational meeting
Charter the chapter
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15. The Sky’s The Limit Help patients find their voices Refer patients
Add Mended Hearts to your hospital
Check us out!

16. Call or visit us!
1-888-HEART-99