1. Sales Managers Meeting
January 15th, 2013

2. Consistent Follow Through
Return calls within 2 hours
Answer all s and keep records
Send daily reports of closings and openings

3. Monthly Sales Meetings
Cover marketing and Technology
Cover 3 value-added tools
Ask 3 random account executives to explain the tools
Customer Service/Title Updates
Farms & Customer Service
Title units turn times
Emphasize opening orders online to ease the load
Corporate Tier 1 approved clients

4. Constant Communication
Touch base with each rep by phone weekly
reps on updates
Focus on underperforming reps
Arrange for office hours to meet with underperforming reps and go over marketing strategies and value-added tools

5. Understanding Market Trends and Competition
Who’s moving up
Who’s moving down
What is the competition selling

6. Constantly touch base with past potential recruits.
Recruiting
Short list of recruits
Constantly touch base with past potential recruits.
Arrange for marketing ahead of the meeting with Karim
Web site branded for the potential recruit
Marketing Flyers
Ebooks
ers

7. Strength of a Uniform Sales Approach
Know and understand all products
Consistent message in the field
Consistent marketing

8. Lender Value Proposition
Premier services and service level agreement
Accountability & reporting
Customer satisfaction metrics that are customized to meet each lender’s need
Documented work-flows and service-levels
Custom build presentation for specific lender showing the lender value proposition, detailing the workflow and service level agreement

9. Accountability of Reps
Track users of all platforms (TicorExpress, Short Sale etc, TicorAgent and all value-added tools
You’ll know who’s selling and who isn’t
Set goals and track daily
Have a scoreboard
Follow up contact via phone, , or in person

10. Market Share - Where to Increase and How
Gotitle-resale
MarkeTrac-Lenders
Trends, are you moving up or down is share?

11. Know And Visit Each Of Your Reps Top 10 Clients
Pull reports on BI
Do not let your rep know you are visiting
Creates stickiness with these clients should you lose the rep

12. Sharing Of Best Practices
Create transparency between counties through communication.
important ideas or marketing pieces to the MM group.
Quarterly marketing meeting to brain-storm and share ideas.
Immediate communication on issues detrimental to the company (new rates from competitors, loss of staff, recruits you are working on..)

13. Thank You!