1. Managing change

2. What changes do businesses face?
Internal
Internal/organic growth
New business leader
Takeover
Retrenchment
External
Change in law
Change in tax
Change in govt
Competitors
Suppliers
Technology
Can you give me an example of each of these recently?

3. What changes do businesses face?
Internal
Internal/organic growth – John Lewis,
New business leader – M&S
Takeover – Cadbury
Retrenchment -
External
Change in law – smoking ban, what if we joined the Eurozone? Labour’s proposed ‘Cadburys’ law
Change in tax – VAT, NIC, 50% tax rate
Change in govt – May 2010!
Competitors
Suppliers
Technology – Ipad, I-Apps

4. How to deal with change

5. Project champions
A project champion is an individual who has the authority to use resources within or outside an organisation for completion of a given project.
A project champion is chosen by the management so as to ensure supervision of a specific project from start to finish.

6. Examples of Project Champions
The Business Inspector
Duncan Bannatyne seaside rescue
Plenty of TV examples of so called Project champions…!
Ruth Watson’s Hotel Rescue

7. Project champion characteristics
Status – mid or senior level manager… who can push through the vision!
Good people skills
Committed to pursuing support for the concept of change…. Have a passion to push change through

8. Project manager
Project manager – plans organises and carries through the project
Very different to the project champion!

9. Project Group
How?
A project group will be given a specific task to take the company forward through whatever change they face, following the vision of the project champion who is usually appointed by the BoD & company CEO.
Links back to:
Matrix organisation
Empowerment & Enlargement
Consultants

10. More TV Project managers…
All these presenters ‘suggest’ to the home owners to employ a project manager.
Why? What benefit would you have from using a project manager?

11. How to promote change Have a clear vision – mission statement!
Appropriate resources …. Such as???
finances
staff
and physical equipment
Trained staff – with expertise
A clear critical path….!

12. Quick Questions
What is the difference between project manager & project champion?
What are the key characteristics needed for a project champion?

13. Resistance to change A degree of resistance is normal since change is:
Disruptive
Stressful
A degree of scepticism can be healthy especially where there are weaknesses in the proposed changes
However resistance will also impede the achievement of organisational objectives

14. Project champions; Managing change
Two types of change
Step change
Dramatic or radical change in one fell swoop
Radical alternation in the organisation
Gets it over with quickly
May require some coercion
Step change
Occurs rapidly
Mrs Gordon's Notes 14

15. Project champions; Managing change
Two types of change
Incremental change
Ongoing piecemeal change which takes place as part of an organisation’s evolution and development
Tends to more inclusive
Incremental change
Change occurs over a period of time in incremental stages
Mrs Gordon's Notes 15

16. Project champions; Managing change
New Manager!
A new manager appointed in 2008 for England football team.
What type of leader is he? (business theory please!)
How did he introduce a new culture to the team?
Why has Capello been able to bring about such change to the team? (think about past performance/manager) Think about INTERNAL & EXTERNAL factors
These are ALL the things that you need to bring to an exam essay Q about “the influence a new manager has to change the culture of a business”.
England failed to qualify for Euro 2008 – poor performance means that they were open to change
No player guaranteed a place
Changed the captain! Beckham to Terry…. Terry now removed for off pitch behaviour
Places to best player at the time not based on past performance
Turn up to training, attend all matches even if not on bench, No WAGS allowed
Mrs Gordon's Notes

17. Case study about Google… in Marcouse textbook p 358-9
Your task
Case study about Google… in Marcouse textbook p 358-9

18. Further reading on Project champion