1. Harrogate and District NHS Foundation Trust Annual Members Meeting
Celebrating our successes in the NHS’s 70th Birthday year
Dr Ros Tolcher, Chief Executive
3rd September 2018

3. Performance in 2017/18 Q1 Q2 Q3 Q4 YTD
Performance Indicator Description
Target Q1 Q2 Q3 Q4
YTD
RTT - incomplete - % in 18 weeks
>=92%
93.8%
92.3%
91.9%
90.4%
92.1%
Trust total - Total time in A&E - % within 4 hours
>=95%
96.7%
96.0%
94.9%
92.8%
95.2%
All Cancers: 14 Days Target
>=93%
96.4%
98.4%
98.8%
96.6%
97.5%
All Cancers: 14 Days Target All Breast Referrals
95.7%
96.3%
89.4%
94.4%
All Cancers: 31 Day Target - 1st Treatment
>=96%
99.6%
98.9%
99.2%
All Cancers: 31 Day Target - Subsequent Treatment - Surgery
>=94%
98.1%
97.1%
97.6%
97.3%
All Cancers: 31 Day Target - Subsequent Treatment - Drug treatment
>=98%
100.0%
99.1%
99.8%
All Cancers: 31 Day Target - Subsequent Treatment - Radiotherapy NA
All Cancers: 62 Day Target
>=85%
86.0%
88.9%
90.5%
90.6%
89.0%
no MRSA
no mixed sex accommodation breaches
7 cases of c.difficile in 12 months

4. A&E performance (July 2018)

5. 62-day wait from urgent GP referral (July 2018)

6. Community Children’s services
10-14 day new birth visit
2 and a half year review P

7. Number of participating trusts
National Patient Surveys
Survey name
HDFT Survey ranking
Number of participating trusts
National Cancer Survey 2016
3rd
146
National ED Survey 2016 (pub Oct 2017)
1st (joint)
137
National Maternity Survey 2017
45th
130
National Inpatient Survey 2017
48th
148
RESPECTFUL | RESPONSIBLE | PASSIONATE

8. RESPECTFUL | RESPONSIBLE | PASSIONATE

9. The HDFT Quality Charter

10. RESPECTFUL | RESPONSIBLE | PASSIONATE

11. Investing in new services to support high quality care
Supported Discharge Service
Palliative care comfort bags
Free public Wi-Fi at Harrogate District Hospital
Carers passport

12. Upgrading our facilities
New Sterile Services Facility
New Endoscopy suite
Emergency Department expansion and upgrades
Children's outpatients upgrade

13. Community Children’s services successes!
In 2017 we won three new community children’s services contracts, culminating in the transfer of services at the start of 2018/19
Our fabulous Youth Forum is playing a leading role in our children's strategy ‘Hopes for Health’

14. Hopes for health
Led by the Youth Forum
Use of social media
Engagement in schools led by the Youth Forum

15. Private healthcare at Harrogate Harlow
Our newly refurbished Private Patient Unit has 10 beds and offers first class private healthcare
All profit reinvested into our NHS services

16. Harrogate Healthcare Facilities Management
In March we launched HHFM, our wholly owned subsidiary company dedicated to delivering excellent support services to HDFT
They provide our estates, sterile services, portering and domestic services, including all of the meals for patients and staff

17. Social media @HarrogateNHSFT

18. Big ticket issues for 2018/19 Tackling workforce challenges
Managing the money; £10.2m savings plan
Working with local partners
Welcoming Children's Community services in Gateshead, Sunderland, and Stockton
Estate and IT renewal
Patient and public participation
CQC Inspection

19. Our work in 2018/19 is based on four themes:
Caring for our people
So that high quality care is provided by substantive staff who feel valued; supported and engaged
Caring for our services and the people who use them
So that care is provided in the best place based on clinical need and people receive timely and safe care
Caring for our money
So that we live within our means
Caring for our system
So that the whole system is sustainable and balanced

20. And finally….. An example of how we are tackling workforce challenges