1. My home, looking after it, and getting help

2. Where do you live? What is your address? My Flat number is ……….
My House number is………….
My Street or road name is ………
My Area is…………
My City……….
My Postcode…………

3. I live in a shared house I share a house with 2 people

4. Some terrace houses have an alleyway or rear entry behind

5. Some have alley gates

6. I have a bedroom

7. I have a kitchen in my house

8. We share a bathroom

9. Is the window open? Is the window closed?
The window is………..
It is winter, it is cold outside

10. There is a front door on our house
Please knock on the door, when you visit
Please ring the doorbell , when you arrive at my house

11. Hall or Hallway

12. Stairs or staircase

13. What heating do you have in your house ? Is the central heating working?

14. What can go wrong in the house?
The……………….. has stopped working .
The light does not work.
The Washing machine does not work.
The heating does not work. It is cold.

15. Lightbulb, light fitting
Excuse me, we need a new light bulb in the kitchen

16. ceiling
roof

17. The kitchen ceiling has a water leak
What should I do?

18. We have a water leak ! Can you help please?
Ring house agent…… SERCO
Excuse me . I have problem…
put a bucket under the leak
Try to find and Switch off water stop tap
Find out what is the cause of the leak