1. Area Agencies on Aging Insurance and Risk Management Issues by Jeff Cole McNeary Consulting Services

2. Insurance and Risk Management Issues n Current Insurance trends by line coverage n Insurance Market predictions for the next 12 months n Insurance Program Tips n General Insurance tips n Summer workforce tips n Open discussion

3. Current Insurance Trends by Line of Coverage n Property n General Liability n Automobile n Excess Liability n Workers Compensation n D&O

4. Current Insurance Trends for Property Insurance n No credits n Higher deductibles n Restrictive underwriting

5. Current Insurance Trends for General Liability Insurance n More exclusions n Higher rates n Restrictive underwriting

6. Current Insurance Trends for Automobile Insurance n Vehicle use important n Higher rates n Higher deductibles n Restrictive underwriting

7. Current Insurance Trends for Umbrella or Excess Liability Insurance n Higher limits not available n Higher per million premium n Exclusions n Restrictive underwriting

8. Current Insurance Trends for Workers Compensation n Markets through larger agencies n Loss experience important n Smaller premiums limit markets n Mandatory terrorism coverage charge n Very restrictive underwriting

9. Current Insurance Trends for Directors and Officers Liability Insurance n Minimum premiums are getting higher for not-for-profits n Higher per million premium n Higher per claim deductibles n Over-kill underwriting

10. Insurance Market Predictions for the Next 12 Months n Premiums n Limits n Insurers n Brokers

11. Insurance Market Predictions for the Next 12 Months-Premiums n Overall premiums increases up 20 percent (C I A & B -first quarter Survey) n Auto increases 10-30% n Property increases 10-20% n D&O increases 10-30% n EPL increases 5-20% n General Liability increases 5-20% n Workers Compensation 10-30% n Insurers

12. Insurance Market Predictions for the Next 12 Months-Limits n More willing to offer higher limits on most policies but still be expensive n More willing to offer higher property limits n Will continue to restrict D&O limits n Will continue to restrict EPL Limits n Higher umbrella limits should be available except over medical mal coverage

13. Insurance Market Predictions for the Next 12 Months-Insurers n Low investment income gains will affect rates n More instability and AM Best rating problems n Require a ton of info on insureds n Good loss ratio insureds will get the best pricing and terms n Difficulties with Insurance Department n Insurers

14. Insurance Market Predictions for the Next 12 Months-Brokers n Less of them n Risk Management Services-Claims/RC n Insurers are being very selective of the brokers they contract with

15. Insurance Program Tips n Time: Plan ahead n Brokers/Agents: Institutional vs. market knowledge n Underwriters: Go meet them n Claim Adjusters: Let them know you are watching n Showcase n Cost: Seek an alternative for the mostly costly policy n Coverage: Based on your claims history, how much is needed? n Broker/Insurer Service: Require what you really need and get it in writing

16. General Insurance Tips n Certificates of Insurance from contracted services n Procurement-attract markets n Keep good loss run records n Know the difference between GL and PL n Vehicle use policy n Be the squeaky wheel n Risk management audit n Insurance Program reference book or manual

17. Preventing Injuries Among Seasonal Work Force Tips n Make safety cool n Keep a sharp eye out n Repeat messages frequently n Train n Buddy up n Hold managers accountable n Reward

18. McNeary Insurance Consulting Questions????