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Branch manager discussion for Iims 2018
Jakarta, April 2018
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Iims 2018 Date : 19 – 29 April 2018 VIP and Press Day : 19 April 2018
Public Day : 20 – 29 April 2018 Venue : JIExpo – Kemayoran Entrance Fee VIP Day : Rp 150,000.- Monday-Thursday : Rp 50,000.- Friday-Sunday : Rp 70,000.- Operating Hours VIP Day : – WIB Monday-Thursday : – WIB Friday-Sunday : – WIB
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Iims 2018 Mazda Booth : Hall A, 5 Area : 322 sqm (Last year 264 sqm)
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Iims 2018
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Layout booth M{zd{ IIMS 2018
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Pt. Emi team strucuture Opr. Manager C. Herlijoso Mazda Booth Nino IIMS Program Septyatha IIMS Target Andrew Duty Manager Area Managers AM1 Deddy AM2 Fiky AM3 Daniel AM4 Erica Advisor : Ricky Astrid Ariani W Duty manager will make sure IIMS 2018 will run smooth and successful based on Mazda Standard.
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IIMS 2018 Target Achieved All Model Line-up 300 Iims 2018 focus
Target SPK : 300 IIMS 2018 Target Achieved
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Dealer participant
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PT. EMI & Dealer Promises
Term & condition IIMS 2018 OVER VIEW Salesman Duty Manager Duty Manager Schedule PT. EMI & Dealer Promises Test Drive Penalty
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Dealer participant Display Concept Rules :
EMI already selected salesman for IIMS 2018. It will be based on result from test conducted by Business Development from EMI. There will be 18 Salesman per shift. Total 36 per day. Display Concept Mazda will display 6 different units at IIMS 2018 Every Unit will be surrounded by 3 salesman Duty schedule will be divided into 2 shift
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Friday, Saturday, and Sunday
Terms & condition A. Salesman Schedule Monday - Thursday 1st Shift 2ndShift At Mazda Booth 10:20 1st Shift Briefing 10:30 1st Shift Duty 11:00 End of 1st Shift 16:00 Wrap up meeting 16:00 – 16:15 At Mazda Booth 15:20 2nd Shift Briefing 15:30 2nd Shift Duty 16:00 End of 2nd Shift 21:00 Wrap up meeting 21:00 – 21:15 Friday, Saturday, and Sunday 1st Shift 2ndShift At Mazda Booth 09:20 1st Shift Briefing 09:30 1st Shift Duty 10:00 End of 1st Shift 15:30 Wrap up meeting 15:30 – 15:45 At Mazda Booth 14:50 2nd Shift Briefing 15:00 2nd Shift Duty 15:30 End of 2nd Shift 21:00 Wrap up meeting 21:00 – 21:15
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Terms & condition A. Salesman Comes 10 minutes earlier before briefing schedule for each shift. Every salesman should attend DDS (Daily Direction Setting) meeting in the beginning of shift and wrap up meeting in the end of shift Salesman can enter the exhibition area from Loading dock (bring ID Card Mazda) Always offer test drive activity to customer when they visit to Mazda Booth Test Drive Car: Mazda 2, CX-3, CX-5 Give customer official Price List by PT. Eurokars Motor Indonesia Salesman Should have Sales Kit Mazda Dealer representative expected can stand by around display unit. Salesman has to leave exhibition floor 10 minutes before their duty schedule is finished (Shift Transition). There will be exception for any salesman whose still handling customer in dealing table only.
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Terms & condition A. Salesman Attendance clock in
Button pin with number Based on time attending Salesman data base for walk in customer Earliest salesman attendance deserve to be called first
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There will be registarion for dealing table
Terms & condition A. Salesman CONFIRMATION Data base sales and customer Table number Refreshment voucher (max of 4 pcs) TIME KEEPER Time of registered (check in) 15 minutes deal progress reminder 30 minutes reminder FINISHING REPORT Returning table number Recording check out time SPK DEALED Note record SPK number Mazda stamp and signed by SPK PIC There will be registarion for dealing table Sales reporting to sales counter for table registration
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Dealing table Management
Terms & condition A. Salesman Dealing table Management Salesman who bring hot prospect registered to SPK PIC for table number And will report back after finish Table number will be provide by SPK PIC given based on desk availability SPK PIC will take note : Salesman Hot prospect data Time of start sitting Time of finish
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Area Manager, Septyatha, & Andrew
Term & condition b. Duty manager Comes 10 minutes earlier before DDS (Daily Direction Setting) Meeting schedule for each shift. Every duty manager should be lead DDS meeting & wrap meeting while they are on duty. PT. EMI will give check list material to be delivered and explained to salesman Duty manager from PT. EMI & Dealer representative working together as a team. Duty Manager PT. EMI Area Manager, Septyatha, & Andrew
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New Methods for Test Drive :
Terms & condition d. Test drive Each group dealer should prepare CX-3 For test drive New Methods for Test Drive : “Online” By : Dyandra Supervisor MUST accompany prospect who register test drive via online Offline or walk in test Are Still available Please inform Area Manager for SPV schedule. Due date : Wednesday
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MAZDA TEST DRIVE TEAM Queuing management based on first come first serve report given CONTROL TRAFFICE Queuing based on each type car test drive requested Assist by Mazda’s Supervisor WALK IN CUSTOMER, MAZDA BOOTH IIMS/DYANDRA CONTROL TRAFFIC TEST DRIVE REGISTRATION REPORT DAILY TRAFFIC ON TEST DRIVE ONLINE REGISTERED CUSTOMER Queuing number given to test drive customer who registered in booth, NOT AVAILABLE for online registered customer
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Terms & condition d. penalty
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2. pt. emi & dealer promises
Q & A Session 1. Salesman schedule 2. pt. emi & dealer promises
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Let’s zoom-zoom!
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