1. Overview of Social Insurance in Sweden

2. Sweden - General Facts Area: 450,000 km2 (174,000 sq mi)
About 9,3 million inhabitants
Average life expectancy from birth: men 77.9 years, women 82.4 years
Capital: Stockholm (829,417 inhabitants). Greater Stockholm is about 2 million inhabitants
Major cities: Göteborg (507,330), Malmö (293,909)
Most common surname: Johansson

3. Population
World’s oldest system of population records (church parish records from 1686)
71% live in nuclear families (1990 census)
80% live in urban areas and along the coast
Most retire at age % retire at 65+
Very elderly (80+) 5.3%
Fertility rate: presently 1.94 children per woman – Long-term average of ≈ 1.8

4. The Swedish Model Covers the entire population
Based on work or residence
Provides both basic protection and income-related benefits
Facilitates free movement between different employers and geographic regions
Financed through a mixture of contributions and general tax revenues

5. Security in all phases of the life cycle
Support to families with children
Sickness, disability & work injury insurance
for loss of income
Unemployment insurance, services & training
Pension insurance
Student allowances
Health care, medicine and dental care
Social assistance
Care for the handicapped and elderly

6. Categories of Benefits
Social insurance payments are based on the Income Replacement Principle with a ceiling on contributions for pensions and on benefits for other payments.
Guarantee levels for old age pensions, permanent disability, for the registered unemployed and for parental benefits.
Allowances non-means tested (child allowance) and means-tested social assistance and housing allowances.
Universal health for all residents and home care for aged (small co-payments)

7. Administrative Order Municipalities (290) County Councils (21)
care for children and families
care for elderly
social assistance (cash transfers)
City Hall
County Councils (21)
health care in general
The State
cash transfers (social insurance)

8. Structure of Swedish Social Security
Supervisory
Structure of Swedish Social Security
Ministry of Finance
Ministry of Health and Social Affairs
Ministry of Labor
Tax Authority
Collects:
National Board of Health and Welfare
Supervises:
Social Insurance Agency
Pays:
National Employment Agency
Government
National Financial Management Authority
Acounting standards
Sets standards and monitors results for financial performance and efficiency
Parliament
National Audit Office
Social Insurance
Supervisory Authority
Unemployment Insurance Board
Agency for Public Management
Institute for LM Policy Evaluation
Contributions
Income taxes
Value added tax
All other taxes
Independent auditor
Audits of all government agencies
Delivers to government and parliament
Follows up and evaluates the management of public agencies
Sickness and disability
Family benefits
Handicap benefits
Health Care
Services for parents, elderly and handicapped
Social assistance
Special programs
Web based nationwide listing of available jobs
Employer contacts
Job search services
Training, education programs
Pensions Agency
Pensions

9. Personal registration number
All citizens:
Personal code number
Date of birth
Birth No.
Control digit
Introduced in 1947 (1967)

10. Organisation before 2005
RFV - supervising government agency, head office in Stockholm
IT-department in Sundsvall, Kalix, Söderhamn and Karlskrona
21 independent social insurance offices
Individual case management

11. The administrative reform
22 organisations
22 forms of governance
22 cultures
One organisation
One committee
One principal
1 January 2005

12. A coherent government agency The Government’s demands:
Clear leadership
Common attitudes
One single human resource policy
With the objective to break the development of the ill-health absence

13. The Swedish Social Insurance Agency
54 million pay outs a year (including pensions)
15 national and 53 local insurance centre
5 Customer Center and Self Service
Around 260 local offices
Around 12,900 employees
Stockholm – head office

14. Citizens meet Försäkringskassan in different ways (yearly basis)
Customer centre
8.8 million telephone calls
2.3 million service telephone transactions
19.6 million visits
of which 8.2 million to My pages (Mina sidor)
sms
Internet
Local offices
1.1 million visits
45 million letters sent
644 different forms
Letters and forms