1. User Guide Portman Concur
If you display this guide in slide show format and ensure your sound is activated on your computer, you will be able to hear an audio commentary.
You will need to move through each slide in order to hear the comments.
User Guide

2. You will be prompted to change your password at first login.
Concur Login Page
You will be prompted to change your password at first login.
This is the login page where you will be asked to enter your user name and password.

3. When you log in you will be taken to the Concur home page.
The company notes area will contain specific information to your company.
The approval section will only be visible if your company has approval activated.
Please remember to complete your profile before commencing your booking.
When you log in you will be taken to the Concur home page.
From here you can select your traveller, choose which element of travel you require or update user profiles.

4. Air Booking

5. You can add car hire and/or a hotel to your itinerary.
Air Booking
You can add car hire and/or a hotel to your itinerary.
When booking Air you have the option to select round trip, one way or multi sector

6. Fare Display
You can change your search criteria using the change flight search.
You can amend the ‘Sorted By’ drop down to your own preference. Sorting this to the number of stops will prevent indirect flights from appearing at the top of your results.
Airlines highlighted by yellow diamonds indicate your company preference.
The top left of the page will summarise your search.
You have the matrix at the top of the page to filter by airline or number of stops.
Shop By Fare will display options in price order.
Shop By Schedule will display options in time order.

7. Selecting and Pricing
 You select your chosen flights and click ‘Price these options’ .
It is important to always check the fare rules before confirming the reservation.
You will then see the ‘Compare List’ page. This will display cheaper options for your routing however timings may vary.
You can view the fare rules here (this will show if the ticket is changeable or refundable)
You can view more fares if you need
more flexibility.
You will then receive a total cost for your journey. To continue to the next page press Select.

8. Review and Reserve
On this page you have the opportunity to review the journey details, passenger name, cost of ticket and may be asked to add form of payment to the booking.
You can review your selection and continue through the booking process by clicking ‘Reserve Flight and Continue’

9. Review and Add Option
You may have the option to add additional elements of travel into your itinerary on the top right.
You can review your selection and continue to the Next page of the booking process.

10. Trip Booking Information
You can amend the details in the ‘Trip Name’ to help identify your travel plans.
You have the option to send the trip confirmation to an additional recipient.
You may be asked to complete additional information required by your company. Any fields showing (Required) will be mandatory. Continue with the ‘Next’ button to continue with the booking. 

11. Trip Summary
You are provided with an overview of your trip and any additional information required by your company.
Your trip is not fully completed – Please continue to the next page.
Click on the ‘Purchase Ticket’ button to complete booking.  

12. Finished Trip
You can return to the concur home page by clicking on ‘Return to Travel Centre’. 
The booking is now fully completed and you will receive an confirmation. 

13. For any assistance please contact the Online Helpdesk on your dedicated number.