1. NEW POLICY ADOPTED BY LEPOA Board
From recommendations made by the Compliance Committee

2. Compliance Committee Members: Pat Coulter Mike Eberly Kathy Kanable
Tom Kanable
Jodi Lewandowski
Paul Morrison
Joe Richard
Met: 9/27, 10/17, 10/24, 11/7, 11/14, 12/5, 1/17 and 2/6, 4/16
Guests: Chief Paterson

3. Why make any NEW POLICY?
Request from Gilgal – Association has a form to handle complaints – but no compliance mechanism
Questions from members to leaders
Survey results
Policy on how to enforce existing by-laws/policy – not to make new rules

4. Survey Results
87% agreed it is very important to maintain the Member (and Member Guest) ONLY use of our lake, community parks and facilities
Better resident education/clearer policies and stricter enforcement of non-compliant members and guests were the highest ranking solutions

5. Survey Suggestions
Increase days/shifts or number of Launch Facility Attendants    
Supplement Launch Attendants with Resident Security Program    
Develop clearer and more consistent By-laws and restrictions with clear procedures and consequences for any violation.    
Install camera system at launch facility    
Install Chain or lock system at launch facility    
Improve signage.    
Educate members with clearer information on violations, consequences and/or fines.
REFER TO LEPOA WEBSITE FOR FULL REPORT WITH NUMBERS
THE LEPOA REMAINS OPEN TO MORE SUGGESTIONS   

6. Flow chart for complaints
Complaint form
Investigation
Board decision
Follow up is structured, fair, allows appeal
Follow up – can include $100 fine
Unpaid fine can be collected through lien

8. Complaint form Tool for Association members and Board Organized
Consistent
Fair
Requires more effort from members than a phone/ complaint
Follow up
Provides history

9. Compliance issue time line
form received:
investigated by:
presented to Board: next meeting or via
action determined: by board at meeting or via
1. no issue – no action or
2. issue not covered by LEPOA – alternative solutions suggested
3. 1) letter requesting compliance – certified - 14 days to respond
2) second letter with notice of fine – certified - $100 fine
3) impose fine 14 days after second letter to allow for appeal
4) lien filed to collect fine. Timing is at secretary’s convenience. Lien is $ lien fee (same as lien fee for dues) + the $100 fine for the infraction.

10. Letters from Board Can be flexible
Should help protect Board from legal challenges
Adds consistency

11. Compliance letters - #1

12. COMPLIANCE LETTERS - #2

13. Legal Authority ARTICLE 7 BOARD OF DIRECTORS
Section 3 (h) To make and enforce rules and regulations as to use and enjoyment of the development, lake, and common areas.
Section 3 (i) To enforce the provisions of these By-Laws
ARTICLE 11 ENFORCEMENT OF BY-LAWS
Legal consul was consulted and concurred