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Basic Hotel Supplier Setup Process
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Basic Hotel Supplier Setup Process
Contents Introduction Step 1: Log In Step 2: Define Your Hotel Step 3: Assign Room Occupancy Step 4: Define Net Rates Step 5: Define Availability Step 6: Define Profit-Markup Step 7: View Listing from Buyer Perspective
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Introduction travelsouQ system administrators will use your supplier and hotel information provided during your initial registration process to create and enter your hotel(s) into the system. A user ID with administrative rights will then be created for you which will allow you to log onto travelsouQ and begin setting up your hotel(s). After you log on, you will be able to define your hotel by setting up hotel descriptions, images, rates, availability, discounts, promotions etc. Any changes to basic information such as hotel names, addresses, and important contact details, however, can only be made by travelsouQ system administrators in order to assert the reliability of all travelsouQ users. New properties which you would like listed on travelsouQ would also need to be approved and created by travelsouQ system administrators.
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Step 1: LOG IN Log in by entering your user name and password
Step 1: LOG IN Log in by entering your user name and password. You will now be able to handle all administrative functions relating to your hotel group or hotel. From this point, please remember to press the Save button wherever applicable after making changes to each page.
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Step 2: DEFINE YOUR HOTEL
From the drop-down menu at the top of the screen, select: Setup > Hotel Setup > Hotel Info.
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Click on the Contract tab
Click on the Contract tab. Click on the Black Binocular Icon next to the Hotel Name field. Find your hotel listing and click on the listing to bring up your hotel. Click Add New Contract to enter in your hotel contracts. In the contract, list whether the inventory you provide is based on allotments or on request.
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Click on the Policies tab
Click on the Policies tab. Enter in your child policy, your cancellation policies and enter in any additional taxes or charges your hotel that guests may incur.
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Click on the Amenities tab and check the relevant amenities in order to help build your hotel profile.
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Click on the Content tab. Enter in all the necessary details
Click on the Content tab. Enter in all the necessary details. These details will form part of your hotel description in both the travelsouQ search results page and your dedicated hotel information page.
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Click on the Image tab and enter in your hotel images
Click on the Image tab and enter in your hotel images. Use appropriate image sizes (250x150 pixels or 150x250 pixels) to prevent image distortion. For the thumbnail image, use a small square image. The thumbnail image will be associated with your hotel search result while the other images will appear in your dedicated hotel information page.
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Step 3: ASSIGN ROOM OCCUPANCY
From the drop-down menu at the top of the screen, select: Setup > Hotel Setup > Assign Room Occupancy.
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To add a new type of room, click Add New Combination.
Click each of the Black Binocular Icons on the Room Type, Bed Type, and Rate Plan fields and select your options from the drop-down menus. Set the occupancy standards by defining the number of people the particular room can occupy and select whether to make the combination active or inactive.
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Step 4: DEFINE AVAILABILITY
Click the Setup Inventory tab. Select the customer you wish to assign rooms to. “General” customers refer to non-contracted resellers, while all your contracted customers will be individually listed in the drop down menu. You can assign differing allotments to each individual contracted reseller, while assigning a general allotment to all non-contracted resellers. Define the availability date range for the particular customer you have selected. Click on the View button.
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Select the type of room/bed type you wish to make available
Select the type of room/bed type you wish to make available. Enter the number of rooms you wish to allocate to your selected customer for each day of the week. Then set the minimum nights stay requirement, maximum night stay requirement, and reservation cut off day requirement, if applicable.
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Step 3: DEFINE NET RATES From the drop-down menu at the top of the screen, select: Inventory and Rates > Availability Rates > Availability and Rates – By Period.
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Click on the Setup Rates tab.
Select the hotel you wish to define net rates for and select the region for which you will be setting region-specific net rates (Middle East). Now select the date-range for which you wish to make these rates applicable. Click on the View button to bring up your pricing options.
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Select the room type you wish to assign rates for then enter your net rates.
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Step 5: DEFINE PROFIT MARKUP
From the drop-down menu at the top of the screen, select: Inventory and Rates > Profit Markup > Profit Markup – By Period
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Select the customer for which you wish to set your profit markup for.
Select your profit markup type and set the date-range for which the profit markup setting will apply. Select whether to apply specific profit markups for specific Hotels, or Selected rooms/beds. Set your profit markup rates.
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Step 7: VIEW LISTING FROM BUYER PERSPECTIVE
A buyer will log into travelsouQ using the assigned username and password
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The buyer will enter in the relevant details and click the search button
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Your search listing will appear in the search results
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When making a booking, the travel agent will see a complete booking summary
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The travel agents making the bookings will enter in their details, as well as the guest details
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At the bottom of the booking confirmation page, the travel agent will agree to the terms and conditions of the booking before confirming the booking
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After confirming the booking, the travel agent will receive a confirmed booking summary which includes a booking confirmation number. Additionally, confirmations will be generated to both you and the travel agent. The booking itinerary format sent in the confirmation will be the same format currently used for booking itineraries made using the Galileo Global Distribution System – thereby presenting travel agents with a medium of communication they are familiar with
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Within the reporting module, your inventory report will display the reduction in your room inventory as a result of the booking.
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For this particular travel agent, out of the 10 rooms that were allotted, only 9 are left due to the booking just made.
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Thank You
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