1. Optimizing Student Progression: Why Personalization is Key
James R Wallen, Vice President, Civitas Learning
Session ID#M3-11 | Date

2. Personalized Pathways
Optimizing Progression & Completion

3. Source: NCES, Bill & Melinda Gates Foundation and Delta Cost Project
Investment in people, technology and facilities exceeded $300B last year. Yet only 55% of students in higher education complete.
If student success is the goal, how can we better target these resources?
Source: NCES, Bill & Melinda Gates Foundation and Delta Cost Project

4. The opportunity for greater impact
ONBOARDING
Successful Transition from Admission to Enrollment
GET ON PATH
Developing an Educational Plan for Success
STAY ON PATH
Ongoing Ed Plan and Retention Management
STUDENT JOURNEY
of students fail to enroll
Up to 40%
42%
of students are leaving within their first 3 terms
16%
of students leave with enough credits, but no credential 27
$23K
Average excess credits earned without clear path progression
Average additional debt for every year at a four-year college
Tuition revenue lost due to attrition
$$$
CCA, Time is the Enemy | Harvard University, SDP Summer Melt | CCRC, Early Momentum Metrics

5. Today, we reach 30% of higher education in the U.S.
Together with our partners we are obsessive about driving outcomes and making progress toward our Million More mission.

6. A Clear Path – from Start to Finish
New student onboarding
Get a handle on intake tasks and stay on track to enrollment
Get & stay on a path to success
Follow a term-by-term roadmap to completion
Track progress and understand requirements
Evaluate degree program changes
Align degree and career, and gain insight to job demand
Quickly find the best schedule and enroll for classes
SCHEDULING
PLANNING
ONBOARDING

7. Community Insight 2: It’s not just failure
On average, 42% of the non-persisters came from the GPA range.
Another 33% came from the GPA, and only 25% had GPAs of or below.
Breaking this out by institution type, we saw a slight variance between online and on- ground, and almost no variance between access and selective institutions.
76% of the high GPA non-persisters did not have a failing grade in the prior term.

8. Seeing Success with College Scheduler
Persistence
Graduation Rate
Strong Adoption
+3.25
+3.5
5 Million Users
PERCENTAGE POINTS
Average increase
PERCENTAGE POINTS
Average increase
Course Load
Student Voice
+11%
CREDIT HOURS
Average increase

10. 90% adoption within 60 days
50% increase in advising appointment efficiency increased bandwidth for more meaningful student interactions
11% increase in persistence $1.36 million in retained tuition

11. DEMO
Bridge to demo:

12. UNITE at civitaslearning.com/summit April 2 – 4, 2018 • Austin, Texas
Register now at:
civitaslearning.com/summit
Featuring:
Collaborative learning sessions
1-on-1 time with the Civitas Learning team to give input on product innovations
Opportunities to meet fellow partners to learn about what works at their institution

13. Student Progression
Empower students with data-informed degree planning, course scheduling and streamlined registration
Integrated advising support to keep students on track for timely completion
Demand and progress reporting for resourcing and student support decisions
Impact assessment for program/ initiative
“When it became clear that my original degree plan wasn’t going to be a good choice for me, Degree Map helped me explore options, make a good choice for job opportunities, and get on a clear path to a degree.”  – Lluvia