1. Global Libraries Impact Assessment
Maciej Kochanowicz
Impact Assessment Specialists Poland
“Library Development Program”
Renata Sadunishvili
Impact Assessment Specialists Lithuania
“Libraries for Innovation” 1

2. Global Libraries Botswana Mexico Bulgaria Moldova Chile Poland
Early GL grants and ATLA
Awardees:
Australia
Argentina
Bangladesh
Canada
China
Colombia (ATLA: Bogota and Medellin)
Denmark
Finland
Guatemala
Netherlands
Nepal
South Africa
United Kingdom
United States
Sample GL Investment Statistics
Country
# of libraries
# of computers
Chile
412
2,500
Mexico
3,538
19,953
Latvia
874
3,833
Lithuania
851
3,723
Poland
3,327
3,090
Botswana
Mexico
Bulgaria
Moldova
Chile
Poland
Colombia
Romania
Indonesia
Ukraine
Latvia
Vietnam
Lithuania
Country grants:
11/11/2018

3. Global Libraries – Poland and Lithuania
“Libraries for innovation” 1270 PIA

4. Global Libraries
We believe that access to information helps people transform their lives
Community engagement
Appropriate infrastructure
Training
Locally produced and relevant content
Advocacy
Impact planning and assessment
Computer and Internet access in public libraries
Building capacity beyond access is key

5. Objectives and outcomes
Lithuania
Increased equitable access to computers and the Internet
Increased social and economic benefits to individuals and communities
Increased availability of computers and the Internet
Increased IT skills among public library users
Poland
The knowledge and information needs are better addressed by libraries
Inhabitants have better access ICT-supported new services provided by libraries
Users, public opinion and policy makers perceive libraries and librarians as more important for individual, community and country development
IMPACT: social capital; quality-of-life; public sphere transparency; social integration

6. Time lines’
2008
2009
2010
2011
1st IA study
2nd IA study
Final IA study
Final IA Conference
Baseline study
Lithuania
“Libraries for Innovation”
Poland
“Library Development Program”
2008
2009
2010
2011
1st IA study
Ex-post evaluat.
Final IA study
2012
Needs
Assess.
2013
On-going evaluation

7. Lithuania: Indicators’ framework
Result to be achieved
Monitoring indicator
1. Improved access to users and a possibility for them to use computers and internet
1A. Number of libraries/branches/divisions that offer public internet access to the users
1B. Number of computers allocated for public internet access
1C. Number of public internet access hours for the users
1D. Utilization rate of computerized workplaces for public internet access of users
1E. Number of public internet access users
1F. Number of public internet access workplaces per 1000 residents
1G. Number of libraries that offer free wireless internet access to the users
2. Increased library employees' skills and motivation to use information technology
2A. Improved librarians’ skills and knowledge of information technology use
2B. Improved librarians’ representation and public relations skills
2C. Improved librarians’ skills and knowledge of internet resources and e-services
2D. Improved librarians’ skills and knowledge of servicing special needs users
2E. Number of librarians having experience in user training or consulting
2F. Number of trained librarians
2G. Number of hours for internet technology training of librarians
2E. Improved librarians' skills and knowledge of safe internet use
3. Improved public library visitors' skills to use information technology
3A. Improved information technology knowledge and skills of public internet access users
3B. Change in practice of public internet access use
3C. Number of residents trained in information technology use
3D. Number of hours for internet technology training of residents
3E. Improved users' skills and knowledge of safe internet use
4. Improved access for specific groups and hard-to-reach social groups
4A. Percentage of users who do not have alternative internet access
4B. Experience of hard-to-reach groups
4C. User’s activities, for which public internet access in libraries is most often used
4D. Availability of programmes or other mechanisms to involve hard-to-reach groups
5. Improved representation of libraries
5A. Library’s reputation, public perception and profile
5B. Expanded mission and competence spheres of libraries
5C. Increased number of library visitors (visits)
6. Increased local, regional, and national funding of libraries
6A. Funding for the libraries
6B. Funding for public internet access
7. Increased social benefit to individuals and communities through IT
7A. Benefit for the users and its perception
7B. Librarians’ perception of the benefit of public internet access to the community
7C. Perception of the benefit of public internet access by other interest groups
8. Increased supply and use of relevant contents
8A. Number of libraries that have websites
8B. New contents and services in the library
8C. Increased volume of local contents on the internet
9. Innovations in the libraries network
9A. Examples of innovations in libraries that were introduced due to the Project
10. Strengthened aid to librarians
10A. Improved maintenance in libraries
10B. Improved methodical aid to librarians

8. Lithuania: impact on e-inclusion
Data sources'
Librarians survey – Representative national survey. N=600
Library directors survey – Entire national survey. N=65
Library users survey – random-systemic sampling. N=2000
Representative national surveys of Lithuania inhabitants:
Children y.a.; N=600
Adults y.a.; N=1500
Projects data
Ad hoc survey of all libraries to collect numerical data
FGD/interviews hard-to-reach social groups *
FGD/interviews with librarians; library directors; key stakeholders
Series of case studies about libraries and users
People with disabilities
People over working age
Unemployed
Rural populations (except large farmers and workers of governmental institutions)
Children from social risk families
Children from families, where parents have emigrated to work in other countries

9. Lithuania: seniors' e-inclusion
Over citizen took computer literacy courses in the library during years.

10. Lithuania: seniors' e-inclusion

11. Poland: impact on job market
Data sources:
Pop-up survey of users (what people do on the net)
Survey of general population (what % uses comp. at lib.)
WWW traffic monitoring (corroboration)
Library reports & case studies (users stories)
Results:
30 thousand people found job thanks to access to the net in library
„I found job thanks to ad on the job center webpage. Librarian helped me to write CV and photocopy documents.”
Researches in Internet:

12. Impact of PIAPs at libraries
Lithuania
Poland
Better access to labour market +
Better participation in collective governance
Better access to learning
Better access to health information
Better social communication
Saving of time and costs
Building local identity

13. Thank you