1. The Dining Environment
Table Setting

2. Creating an Environment
The atmosphere of a restaurant refers to the textures, colors, aromas, lighting, and sounds that make up a dining environment.
Elements work together create a pleasing atmosphere.

3. Sidework
All service staff have duties to perform before the dining room is open to customers. This is called sidework.
Sidework includes:
routine cleaning
refilling salt and pepper shakers
refilling sugar bowls and condiments
stocking bus station
folding napkins

4. Dish, Glass, and Utensil Choices
Types of dishware, glassware, and flatware a restaurant uses will depend on the types of foods and beverages they serve.
It also depends on the type of restaurant
Fine-dining typically uses more dishes than a casual dining restaurant and have higher quality dishware as well.

5. Glassware Glassware should be handled carefully to avoid scratches.
Store glassware upside down.
Hold glassware by the stem or base.
Never use chipped or cracked glassware.
Always use a beverage tray to carry glassware.

6. Flatware
Flatware : dining utensils, such as spoons, forks, and knives.
AKA “Cutlery”
Handle by the midsection of the handle (waist), to keep it clean and free of fingerprints.
Carried through dining room on a “serviette.”
A napkin-lined plate

7. Tableware
Tableware : any kind of dish, from dinner plates to soup bowls to coffee cups.
Restaurants use a variety—each chosen to complement types of presentation.
Materials vary from porcelain to ceramic

8. Tablesetting
Table setting: the specific arrangement of tableware, glassware, and flatware for a meal.
Style is determined by the restaurant
How to create a tablesetting:
Forks to the left
Knives and spoons to the right
Knives’ cutting edge toward center of tablesetting
Place all flatware from the outside in, following the order of use.
Preset dessert spoons or forks at the top of the place setting perpendicular to the other flatware.
Bread plate to the left
Drink to the right above the dinner knife
Coffee cups to the right with the handle at 4 or 5 o’clock.

9. Breakfast Cover

10. Dinner Cover

11. Front of the House: Dining Etiquette

12. Dining Etiquette http://youtu.be/DTtUiJx6XX8