1. myCrestron Analytics
Powerful new tools now available with MyCrestron Residential Monitoring Service

2. myCrestron Analytics

3. What are myCrestron Analytics
myCrestron is constantly monitoring your devices, and now you can view the data that is most important to you Keep track of key performance indicators (KPIs) for every device you manage Identify trends and respond proactively to keep your customers happy

4. What are myCrestron Analytics?
View a live dashboard summarizing every system you monitor Fully custom widgets Widgets are individual graphs of data You decide the data, the filters, and the visualizations Create reports of widgets Create a report with all of the widgets for a single customer Create a report showing all of the alert information for all customers Linked filtering – clicking a widget on a report filters all other widgets on the report

5. Widgets
A widget is a single chart Widgets have a single field (data that is monitored), filters (data that is shown or hidden), and a chosen visualization Over 600 combinations of fields and visualizations available, each of which can be filtered

6. Widgets
Each widget has controls in the upper right corner Pin the widget to the front dashboard of myCrestron Remove all filters from the widget Delete the widget

7. Pinned Widgets
Widgets pinned to the myCrestron Dashboard are available as soon as you log in Keep your most important widgets here, then use reports to dig deeper

8. Reports
A report is a collection of widgets You can create as many different reports as you want

9. Creating a Report
Step 1 – Click Analytics Step 2 – Click New Report Step 3 – Name the report

10. New Report

11. Add a Widget
Step 1 – Click Configuration to view the available fields for visualization

12. Add a Widget
Step 2 – Select the field (data) you want to monitor In this case, alerts raised by alert level

13. Add a Widget
Step 3 - Select any filters you want applied to the data by default The widget will display only the data selected

14. Add a Widget
Step 4 – Select the visualization type

15. Add a Widget
Step 5 – Press the Add Widget button The widget is added to the report

16. Linked Filters
You can quickly filter an entire report by clicking on a single widget and selecting a specific data field The selected field of the widget remains colored, unselected parts turn gray All other widgets adjust immediately to the new filter

17. Available Visualizations
Bar chart Pie chart Column chart Line chart Bubble chart Doughnut chart

18. Available Fields
Alerts Raised By alert By alert level By date By device By group By time
Device Reboots
By action
By change type
By date
By device
By group
By time
Device State Transition By date By device By device status By group By time

19. Available Fields
Program State Transition By date By device By device program By group By program status By time
Ancillary Device State Transition By ancillary device By ancillary device status By device status By date By device By device program By group By time

20. myCrestron Analytics
Powerful new tools now available with MyCrestron Residential Monitoring Service