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2. How to Handle a Tidal Wave of Contracts in Your Small Legal Department July 18, 2018

3. Presented By: Jeri Sute, Sr. Director, Legal Chick-fil-A, Inc.
Kevin Woolf, Partner Seyfarth Shaw LLP

4. once upon a time… legal excellence was all that was required by our clients.??
legal
LEGAL
EXCELLENCE
©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

5. but the world is changing, at a faster pace than ever.
globalization
tech & data
increasing
complexity
competition
but the world is changing, at a faster pace than ever.
our clients face increasing complexity; their legal needs grow more complex as well.
LEGAL
EXCELLENCE
©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

6. meanwhile, cost pressures finally hit law departments.
decreasing
budgets
globalization
tech & data
increasing
complexity
competition $$
meanwhile, cost pressures finally hit law departments.
GCs are concerned about cost predictability as well as overall spend reduction.
LEGAL
EXCELLENCE
©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

7. continuing tech advances have led to a data explosion.
decreasing
budgets
globalization
tech & data
increasing
complexity
competition
opportunity
continuing tech advances have led to a data explosion.
our clients are struggling to isolate and prioritize key risk factors and strategic opportunities. $$
risk
LEGAL
EXCELLENCE
©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

8. decreasing
budgets
systems
legal
staffing
options
efficiency
??!?
increasing
complexity
now
broadening scope of concerns
how can we fill this gap
to reach the client at the current level of needs?
LEGAL
EXCELLENCE
before
©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

9. client
PROCESS
SeyfarthLean
proprietary client-focused, value-driven service delivery model
PEOPLE
PLATFORM
©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

10. PROCESS client voice of the client knowledge mgmt. process improvement
project
mgmt.
process
control &
execution
©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

11. PEOPLE client consulting firm atty. staffing & utilization talent
mgmt.
shared &
managed
services
alternative
staffing
©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

12. PLATFORM client collaboration data mgmt. platform & metrics risk &
workflow
technology
risk &
analytics
R&D
©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

13. PROCESS client process voice of the client knowledge mgmt. process
improvement
project
mgmt.
process
control &
execution
©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

14. ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

15. PEOPLE client people firm atty. consulting staffing & utilization
talent
mgmt.
shared &
managed
services
alternative
staffing
©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

16. Outsource to India or Philippines
PEOPLE SOLUTIONS
HIRE MORE
In-house staff
LAW FIRM
Traditional Model
OFFSHORE
Outsource to India or Philippines
SHARED SERVICES
Unique combination
LAW FIRM INSOURCING
©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

17. Outsource to India or Philippines
PEOPLE SOLUTIONS
HIRE MORE
In-house staff
LAW FIRM
Traditional Model
OFFSHORE
Outsource to India or Philippines
SHARED SERVICES
Unique combination
LAW FIRM INSOURCING
©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

18. Outsource to India or Philippines
PEOPLE SOLUTIONS
HIRE MORE
In-house staff
LAW FIRM
Traditional Model
OFFSHORE
Outsource to India or Philippines
SHARED SERVICES
Unique combination
LAW FIRM INSOURCING
©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

19. Outsource to India or Philippines
PEOPLE SOLUTIONS
HIRE MORE
In-house staff
LAW FIRM
Traditional Model
OFFSHORE
Outsource to India or Philippines
SHARED SERVICES
Unique combination
LAW FIRM INSOURCING
©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

20. PEOPLE SOLUTIONS HIRE MORE LAW FIRM OFFSHORE SHARED SERVICES
In-house staff
LAW FIRM
Traditional Model
OFFSHORE
Outsource to India or Philippines
SHARED SERVICES
Unique combination
LAW FIRM INSOURCING
Seyfarth Managed Services
©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

21. Outsource to India or Philippines
PEOPLE SOLUTIONS
HIRE MORE
In-house staff
LAW FIRM
Traditional Model
OFFSHORE
Outsource to India or Philippines
SHARED SERVICES
Unique combination
LAW FIRM INSOURCING
©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

22. PLATFORM client platform collaboration platform data mgmt. & metrics
workflow
technology
risk &
analytics
R&D
©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

23. STRATEGIC USE OF TECHNOLOGY
DOCUMENT AUTOMATION
BOTS
SEYFARTHLINK
HOTDOCS
DOCAUTO
©2016 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

24. STRATEGIC USE OF TECHNOLOGY
DOCUMENT AUTOMATION
BOTS
SEYFARTHLINK
©2016 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

25. Myths about robots….
©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

26. meet the reality of robots
©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

27. Seyfarth Cognition
Combining intelligent technology with human expertise for better, faster document management
Party #1
Body of Contracts
Relevant Subset
Party #2
Date #1
Stored in a Tracker/List
(Structured Format)
Date #2
Clause #1
Clause #2
Summary Doc
SME Favorability Review
[Tapers off over time]
©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

28. Seyfarth Cognition Process Flow
2 minutes
15 minutes
2 seconds
RPA filters out contracts based on rules
Removes contracts that don’t fit
Save review time down the line
iManage’s robot extracts data
Review is completed in minutes
Data housed in structured format
Contract data extracted into an MS Excel or Word format
Color coding of favorability
10 minutes
Data is reviewed by Attorney for quality control
Refines robot abilities for improved delivery
©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

29. STRATEGIC USE OF TECHNOLOGY
DOCUMENT AUTOMATION
BOTS
SEYFARTHLINK
©2016 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

30. Core Components intake triage and assign workflow metrics
business users can submit requests for agreements online
requests are automatically triaged and assigned to the appropriate legal reviewer
pre- and post-execution workflow is managed through:
document automation
notifications
progress trackers
document repository
instant insight and reporting provides transparency into cycle time, problem areas, resource needs and more.
©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

31. Sample Contract Management Solution
pre-determined sourcing
parameters, developed
collaboratively through
Voice of the Client meetings
management
IN-HOUSE
OUTSIDE COUNSEL
THIRD-PARTY
PROVIDERS
intake
sourcing
triage
data from each stage
captured in custom
web portal with notifications
metrics
process-mapped
for consistency
& efficiency
customizable dashboard for ongoing improvements, easy visualization and
one-glance status tracking
©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

32. ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

33. ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

34. ©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

35. Manage workflow
via shared
central hub

36. Assigned Attorney can enter information and updates on status
©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

37. Produce Customized, Nearly-Complete Documents from Questionnaire
©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

38. Central Repository for Documents
©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

39. Data visualization for instant insight across transactions
©2018 Seyfarth Shaw LLP. All rights reserved. Private and Confidential

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