1. MISSION To prepare and
disseminate quality and timely statistical information
on economic and demographic processes in the state, social factors and trends in society and environment
Audronė Miškinienė
Head, Public Relations Division, SL

2. Dissemination and promotion scheme
Director General
Deputy Director General
5 Regional offices user-service 48 staff in 38 districts
Public Relations staff 8
Preparation of main publications, information to international organizations
Printing, layout
Translation and editing
Requests
Subscription and bookshop
Coordination of output DB development
Statistical Information Dissemination Division
staff
Mass media , scientists, students
PR activities, events, stat. literacy
Marketing & Promotion
Internet /intranet (techn.)
Library
ESDS service
The following divisions take part in the information dissemination process

3. User focus - User satisfaction surveys
Annual general,
Results: majority preferred internet and services – new website launched 2003
A specialised Respondents’ in Dec. 2002
Results: more free information, less paper, Output DB – launched 2004
A specialised Researchers’ in 2004
Results: points of common interest identified, involment in joint projects
Monthly Website visits’ since 2004
Results: more user-friendly website, Output DB, new version under development
2 outsourced opinion polls in July and September 2005 (1. SL visibility and image, 2. Specialised Public administration)

4. User satisfaction surveys by profile
Monthly survey of website visits, since 2004
Two types of internet user polls:
1. “Alert me” services for press releases and subscriptions – attributed to user group. If not – user category “Other”. Analysis since June 2003.
2. Monthly poll on the website (e. g. in 2005):
How often do You visit this website?
Which user group do you belong to?
What type of information are You searching for?
You need statistical information for...

5. Polls on the website Q: National replies Top reply, % Foreign replies
Total, % of visits
How often do You visit this website? (Jan.-Feb.)
460
to 5 q.
1 visit
1/ month
Constant 15
Constant
1/ month
1 visit
475,
0.4 %
Which user group do you belong to? (Mar.)
1103
to 8 q.
Student
Business
Public admin 35
Student
Business
Pupil
1138,
1.5 %
What type of information are You searching for? (Apr.)
626
to 7 q.
Statistics
St. Forms
Legal 23
Statistics
Intrastat forms 13
SL activities
649,
0.7 %
You need statistical information for... (May-Jun.)
615
to 6 q.
Studies
Business
Self-education 70
Studies
Business
Self-education 9
685,
0.5 %

6. New web-based products, 2005
1. Output DB – PC-Axis family (since end 2004)
Regional Database
2001 Population and Housing Census
Employment
2. Central Classifications DB (since 1 May 2005)
National versions, translated international classifications
+ link to Eurostat Classifications server
3. Free *pdf publications on internet (79 in 2005)
Meeting Eurostat free dissemination policy

7. Under development in 2005 1. Output DB
demography, industry, business trends, foreign trade (8 digits), Agro census results to be added in 2005
2. Website advancement
Advance release calendar for statistical indicators
(search by date, name and theme)
Website version for disabled persons
Electronic library (e. versions of current SL publications, scanned historical, links to other websites) on the web
3. Development of Customer DB and CRM system
4. Assistance to regional offices in promotion and dissemination

8. THANK YOU FOR YOUR ATTENTION