1. MENTORE – GNSS opportunities for assisting dependant people
“Galileo & EGNOS for public interest services”,
Brussels
AXA Assistance
Sophie Elalouf & Hervé Maraninchi
&

2. Four main lines of business
Key figures
100% AXA Group
5500 employees worldwide
Located in more than 30 countries and active in more than 200
Available services 24/7
809 million euros turnover – 9 million cases processed (2007)
Four main lines of business
Traditional activities : Automobile activities / Travel
New services : Health / Home Services
Introducing innovations and developing our new services
3 Axis of strategic development : prevention / Combating Dependency / Cost-control of health expenses
AXA Assistance relies on new technologies and expertise of its partners in order to accompany its clients and proposes : medicalized Tele-assistance services, Geolocation solution for people affected by Alzheimer’s / Detection of high blood pressure / interactive internet websites

3. Why MENTORE ?
AXA Assistance : Quality of service and innovation
AXA Assistance is continuously improving the service offered to its clients
EGNOS & GALILEO : the promise of a technological edge for geolocation of people in mobility
AXA Assistance & MENTORE
An opportunity to share our expertise in order to study together the technological solutions and the possible connected services

4. From October to December 2008
THE PILOT
From October to December 2008
Technological supports
Terminal S911from LAIPAC
Terminal Bracelet LOCATOR from LAIPAC
Geolocation infrastructure from Thales Alenia Space
Test Cases
Geofencing
Manual alarm
Geolocation on demand
Voice connexion
8 Testers involved in MENTORE (and their relatives)
4 seniors (from 56 to 78 year’s old)
4 kids (from 9 to 14 year’s old)

5. Medicalized call center
KINEMATICS
EGNOS Satellites
SECURITY ZONE
AXA Assistance
Medicalized call center
geofencing alarm
manual alarm
geolocation on
demand
vocal connexion
Thales Alenia Space

6. Open Points
Accuracy of the geolocation with EGNOS in urban environments
Coverage of telecommunication networks
Which type of terminals for actual and future Client’s needs
Competitive price of Solution + Services
Rôle of EGNOS and Liability Scheme
Public Agreements for urgent interventions