1. Accountability
November 11, 2018

2. Patrick Plas BUSINESS OPERATIONS SENIOR EXECUTIVE
GRID SOLUTIONS
Katrina Redmond CHIEF INFORMATION OFFICER
GRID SOLUTIONS
Sameena Bashey ORGANIZATION & TALENT DEVELOPMENT LEADER GRID SOLUTIONS

3. Culture Conversations Building a culture of trust, collaboration and accountability
45-minute dialogues grounded in the GE Beliefs
Guiding managers to be culture shapers
Inspiring leaders to empower, act with speed and deliver on strategic imperatives
Attendance expected for all SPB+
Conversations recorded and available on Culture Conversations web page along with other useful resources.
Followed-up with local on-site sessions facilitated by HR available on website
CultureConversations – Building a culture of trust, collaboration and accountability - session 1

4. Accountability
CultureConversations – Building a culture of trust, collaboration and accountability - session 1

5. Accountability
CultureConversations – Building a culture of trust, collaboration and accountability - session 1

6. How Trust, Empowerment & Accountability shape culture
… BUILDS
… ENABLES
Communications
Communications
Accountability
Communications
… DRIVES
Empowerment

7. Conversations to better understand what’s expected of you as a leader…
Covered so far
GE’s Leadership Philosophy
Leading in a boundary-less environment, influencing without direct reporting lines
Empowerment
Accountability
Still to come
Trust and teams
Communications as a leader
Storytelling
Developing and coaching
CultureConversations – Building a culture of trust, collaboration and accountability - session 1

8. Q&A
CultureConversations – Building a culture of trust, collaboration and accountability - session 1

9. Accountability key takeaways
Accountability is taking responsibility for outcomes
Delivering upon what you say you are going to do is critical (say/do ratio)
Empowerment enables accountability and being accountable builds trust
If you can’t deliver on what is expected, plan accordingly and ensure stakeholders aren’t surprised.
Ways to drive accountability:
Set expectations … and confirm understanding
Inspire commitment … and personalize benefit
Measure progress … and gauge expectations
Provide feedback … and give ongoing insights
Link to consequences … and clarify impact
CultureConversations – Building a culture of trust, collaboration and accountability - session 1