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Chris Farmer Director of Fraud Strategy
Increase use of data and trusted third parties Taking the risk out of the system Chris Farmer Director of Fraud Strategy
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The formula for fighting fraud
Fraud prevention Identifying the parties Establishing trust
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Who do you trust? Fraud Prevention Organisations Government
Law Enforcement Fraud Prevention Organisations Credit Reference Agencies Consumers It depends on the question!
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Existing Organisation-centric identity model Registration
Identity Verification Service Provider Is this Amy? I’m Amy Yes, it’s Amy Issue and manage credentials Password Token
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Existing Organisation-centric identity model Interaction
I’m Amy and here are my credentials Phishing / Pharming I’m pretending to be Amy and here are her credentials Mr F.R.Audster
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How some identity providers will change
Identity Verification Service Provider Identity Management Service Provider Identity Verification Data Identities Attributes Trusted Credentials Voice Digital certificate Token
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Tomorrow’s Customer-centric identity model Registration
I’m Amy Register Amy Voice Token Password Issue and manage credentials Check that Amy is Amy
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Tomorrow’s Customer-centric identity model Interaction
It’s Amy again Is it really Amy? It’s Amy and here is her information Password Prove it is Amy Token Voice
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It’s Amy and here is her information
Tomorrow’s Customer-centric identity model Re-using my established identity I’m Amy Do you know about Amy? It’s Amy and here is her information Password Prove it is Amy Token Voice
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What’s in it for Amy? Less time spent filling in forms and better data accuracy Easier to prove who she is = Easier to get organisations to trust information provided Confidence in protection from identity fraud ≠
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What’s in it for the organisation?
Better data accuracy means more informed decision making Faster sign-up process means less abandonment Higher confidence in who you are dealing with at EVERY interaction
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The challenge for the Identity Management Service Provider
Young People New to Country Older People Documents Identity Thieves
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The drivers to make this happen The UK Government Identity Assurance Programme
National Identity Card Scheme Private Sector Identity Assurance Providers Universal Credit
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…so what does the future hold
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Thank you for your attention
Chris Farmer © 2012 Experian Limited. All rights reserved.
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