1. Navigating PartnerNet
Last Updated: March 2018

2. PartnerNet| Table of Contents
Page 3
Get Started in PartnerNet
Logging In
My Dashboard
Page 6
Understand your Secure One Status & Benefits
Secure One Status
Program Benefits & Requirements
Product Training & Learning Paths
Financial Benefit Access
Product Benefit Ordering
Pricelists & Resources 15
Page 15
Define PartnerNet User Roles & Profile Mgmt.
Adjusting Roles & Self Enrollment
Company & Personal Profile
Credentials/Accreditation Reporting
Partner Locator
Page 21
Engage Partner Support & Demand Generation Resources
Technical/Non-Technical Support
Online Case Mgmt.
Technical Support Benefits Access
Marketing & Sales Kits
Campaigns
Copyright © 2018 Symantec Corporation

3. PartnerNet| Walk Through Guide15
Step 1: Log into PartnerNet
Copyright © 2018 Symantec Corporation

4. PartnerNet| Walk Through Guide15
Step 1: (cont.)
Log into PartnerNet
Copyright © 2018 Symantec Corporation

5. PartnerNet| Walk Through Guide
Step 2: Navigate to
‘My Dashboard’ 15
Download the Enablement Guide for a complete overview of available Technical and Enablement Resources.
Copyright © 2018 Symantec Corporation

6. PartnerNet| Walk Through Guide
My Programs:
Learn more about the Secure One program by selecting your organization’s highlighted
‘Metal Tier’ 15
Copyright © 2018 Symantec Corporation

7. PartnerNet| Walk Through Guide
My Programs:
Review the
Secure One Benefits, Competency Requirements, and available Resources to help you navigate the Program 15
Secure One Metal Tier determined by highest earned Competency Status
Copyright © 2018 Symantec Corporation

8. PartnerNet| Walk Through Guide
My Programs:
Learn more about the Secure One Competency Requirements by selecting your highlight Competency Status in either Core or Enterprise Security 15
Copyright © 2018 Symantec Corporation

9. PartnerNet| Walk Through Guide
My Programs:
Review Competency Benefits and Requirements 15
Registered Partners must Apply for Silver Status in either Core and Enterprise Security Competencies in order to be re-leveled to Silver Metal Tier
Copyright © 2018 Symantec Corporation

10. PartnerNet| Walk Through Guide15
My Programs
Access Partner University & Competency Learning Paths to access Sales and Technical Training
Copyright © 2018 Symantec Corporation

11. PartnerNet| Walk Through Guide
My Programs:
Navigate to Secure One Training Requirements by selecting ‘Competency Training Paths’ 15
Copyright © 2018 Symantec Corporation

12. Metal Tier Achievement
PartnerNet| Walk Through Guide
Opportunity Registration
Margin Builder
Financial Benefits:
Access & Learn about Financial Benefits
such as Symantec Partner Development Funds (SPDF), Margin Builder, and Opportunity Registration from ‘My Dashboard’
Benefits Unlocked by
Metal Tier Achievement
SPDF
*continued availability once partner achieves Platinum Tier 15
Download Partner Logos by navigating to Resources menu at the bottom of ‘My Dashboard’
Copyright © 2018 Symantec Corporation

13. PartnerNet| Walk Through Guide
Product Benefits:
Access Complimentary
& Discounted products
through ‘My Dashboard’ 15
For a detailed overview, please
refer to Secure One Product Benefits Overview on PartnerNet
Copyright © 2018 Symantec Corporation

14. PartnerNet| Walk Through Guide
Price Lists & Partner News:
Access pricelists, Partner Certificate,
and Partner Logo while
staying current on
news/upcoming
Events from
‘My Dashboard’ 15
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15. PartnerNet| Walk Through Guide
My Details: Adjust PartnerNet
user permissions and enable Self Registration
by selecting
‘Contacts’ 15
Copyright © 2018 Symantec Corporation

16. PartnerNet| Walk Through Guide
My Details:
PartnerNet Primary Contacts & Administrators can adjust permissions by assigning ‘Roles’ for contacts within their organization 15
Access
*Primary
Admin
Secondary
Accept Program T&C X
Read Only
Access Financial Benefits Portal
Read Only**
Order Software Benefits
Edit Partner Locator
Run Company Credentials Report
Opp Reg Status and Reporting
Available by
Request
*Primary Contact is assigned upon enrollment into Secure One. Engage with your local Channel Account Team and/or Partner Service to request any changes to the Primary Contact designation.
** User rights for the Financial Benefits Portal can also be granted to any Admin or Secondary contact upon request
Copyright © 2018 Symantec Corporation

17. PartnerNet| Walk Through Guide
My Details:
While adjusting permissions/roles, PartnerNet Primary Contact can elect ‘Self-Registration’ allowing additional Contacts within their Organization to register/create their own PartnerNet Login 15
Self Enrollment Steps
Login to Symantec.com
Click on Enroll a Partner Program
Select Lookup Existing Organization
Select Appropriate Organization
Enter Contact Information
Accept Code of Conduct
Review Details & Submit
Verify Address
Logout & Log Back In
‘My Dashboard’ is now Visible
Copyright © 2018 Symantec Corporation

18. PartnerNet| Walk Through Guide
My Details:
Review your profile and ensure you are receiving the Partner Newsletter & Webcast Invitations 15
Copyright © 2018 Symantec Corporation

19. PartnerNet| Walk Through Guide
My Details:
Review your organization’s active Credentials including Sales Accreditations and Technical Certifications 15
Copyright © 2018 Symantec Corporation

20. PartnerNet| Walk Through Guide
My Details:
Review & Edit
your organization’s profile and visibility on the Partner Locator 15
Upload your organization’s logo and highlight awards, technical, and sales credentials by customizing your Partner Locator Profile
Copyright © 2018 Symantec Corporation

21. PartnerNet| Walk Through Guide
Support:
Engage directly with Symantec Support Resources for all Program and Product related inquiries 15
Have questions regarding
Financial Benefits?
Opportunity Registration
Margin Builder
Development Funds
Technical Support:
Partner Service:
Manage & Create Cases:
Active Hyperlink
Active Hyperlink
Active Hyperlink
Talk to a Symantec
regional representative
for Program and
PartnerNet Related support.
Open both Technical and
Non-technical cases online
Copyright © 2018 Symantec Corporation

22. PartnerNet| Walk Through Guide
Partner Support:
Review available Technical Support Benefits, Knowledge Base Articles, and Product Support 15
Copyright © 2018 Symantec Corporation

23. PartnerNet| Walk Through Guide
Demand Generation:
Leverage Sales Kits & Marketing Resources
the across extended portfolio 15
Copyright © 2018 Symantec Corporation

24. Navigating PartnerNet
Last Updated: March 2018