1. Strategies to Improve Financial Literacy Counseling on Campus
Presenter: Jenn Volberding

2. Possessing the skills and knowledge on financial matters to confidently take effective action that best fulfills an individual’s personal, family, and global community goals
The National Financial Educators Council

3. Do you know what your CDR is?
ICE BREAKER
Why is the CDR important to know?
What are the times a school is notified?
What does it mean for your students?

4. Get to know your Target Population
Student Types: (Who)
Traditional Students
Adult Students
First Generation Students
SAP Students
Resources in your office:
NSLDS Monthly Reports:
Delinquency File: DELQFFOP (every month around the 9th)
Borrower Default Summary (SCHDF) *
School Repayment Information (DRC) *

5. Provide Outreach Career Fairs Open Houses Commencement Fair Classrooms
Students and Alumni
Open Houses
Prospective Students
Commencement Fair
Classrooms

6. Free Resources Resources in your office: Great Lakes Reports
NSLDS Monthly Reports:
Delinquency File: DELQFFOP (every month around the 9th)
Borrower Default Summary (SCHDF) *
School Repayment Information (DRC) *
Great Lakes Reports
Delinquency Reports for Free
CDR Snap Shot
Webinars for Professionals

7. Loan Portfolio Reviews
Created almost 2 years ago
Went live about 1.5 years to our students
This past Commencement Fair we signed up 111 Graduates!
Here are the results:
65% Graduate Students vs 35% Undergraduate Students.
Meeting Styles – 51% Face-to-Face vs 44% Virtual vs 5% Phone.
Repayment Status – 32% IDR Plan, 28% Grace Period, 8% In school

8. Loan Portfolio Reviews
Free Service to go over:
NSLDS Review
LPR Checklist
Relevant Pamphlets
Loan Servicers information
Scam Awareness
Forbearance and Deferment
Financial Literacy opportunities

10. Financial Literacy Jeopardy
Basic FL
Loan Portfolio Reviews
What can you do for your students?
Question 1
Question 1
Question 1
Question 2
Question 2
Question 2

11. Basic Financial Literacy Answers
Question# 1 – When going over the definition of Financial Literacy name 1 of the three things I mentioned that encompasses what FL is?
Answer: You can say either:
how to do basic budgeting for your income
how to invest for retirement in the future
how to postpone instant gratification of a meal by brining in your lunch from home.

12. Basic Financial Literacy Answers
Question #2 – How will getting to know your student population better serve you?
Answer: Any one of these…
- You will have a more focus view of your student population.
You will get a sense of who is on your campus to develop more outreach initiatives
You may develop your own tool that will help your student population.

13. Loan Portfolio Reviews
Question#1 : How many students have I served so far?
Answer: We have seen 77 students and more to come!

14. Loan Portfolio Reviews
Question# 2: What is the purpose of a Loan Portfolio Review? Give me one reason.
Answer:
The LPR was designed to help prospective students, current students, and Alumni understand their Federal Student Loan repayment options, give more information regarding the PSLF, and drive prevention techniques on delinquency or default loans.

15. What can you provide for your students?
Question #1 : What are some outreach opportunities that you can do at your school?
Answer: Have the audience tell me their ideas! Keep them coming!!
Commencement Fairs
Career Fairs
Open Houses

16. What can you provide for your students?
Question# 2: What did I say was the MOST important strategy in
Answer: The most important strategy to learn is how to build rapport with your students. By building a rapport students will be more incline to inform you of the whole picture and give you more information on how to help them better. In turn they will have a sense of accomplishment or an “Ah Ha” moment when you discuss hard topics like loan repayments, medical issues, and forbearance issues.

17. Questions and Resources
CDRGuideMaster.html
Great Lakes’ Default Management Tools and Resources
mobile/repayment/repaymentEstimator.a ction

18. Financial Literacy and Default Prevention Team Contact Information:
Jenn Volberding –
Assistant Director, Default Prevention
(240)
Erin Smith –
Financial Literacy Coordinator
(240)