1. TravelWatch SouthWest General Meeting Taunton, 6th October 2018
Shaping the Future: TravelWatch SouthWest’s consultation responses Christopher Irwin
TravelWatch SouthWest General Meeting
Taunton, 6th October 2018

2. The consultations Great Western franchise (November 2017)
Cross-Country franchise (June 2018)
Bus Market Inquiry (July 2018).

3. GW: The messages What we said:
Sufficient frequency and capacity when people wish to travel
Reduce congestion and combustion emissions
Facilitate cross-modal connectivity

4. GW: The messages What we said: What they then said:
Provide services when people want to travel
Reduce pollutants from older diesel trains in particular
Easy as possible modal interchange
Sufficient frequency and capacity when people wish to travel
Reduce congestion and combustion emissions
Facilitate cross-modal connectivity

5. GW: The messages What we said:
Address the drivers of passenger satisfaction;
Performance
Information
Value for money
Don’t split the franchise

6. GW: The messages What we said: What they then said:
Restore performance to acceptable levels with contractual requirement for improvement plans
No franchise split at this time
Address the drivers of passenger satisfaction;
Performance
Information
Value for money
Don’t split the franchise

7. GW: The messages What we said:
Keep the through Brighton service in the franchise
New routes incl.
SWI-SOA-SOU
BRI-OXF-MKC/CBG
PAD-SAV

8. GW: The messages What we said: What they then said:
Will reconsider case for split if material passenger benefits
Assessing case with Network Rail for specifying enhancements
Keep the through Brighton service in the franchise
New routes including
SWI-SOA-SOU
BRI-OXF-MKC/CBG
PAD-SAV

9. GW: The messages What we said:
Wholesale cuts to intermediate stops threatens viability and connectivity

10. GW: The messages What we said: What they then said:
Reduced journey times not a top passenger priority. Wholesale cuts to intermediate stops may threaten route viability and connectivity
B&H service pattern review to accelerate some journeys whilst improving service to intermediate stations

11. GW: The messages What we said:
Rolling stock should comfortably meet demand and be fit for purpose
The role of internal combustion engines needs rethinking

12. GW: The messages What we said: What they then said:
Older stock will be reappraised and case for alternative solutions developed
Alternatives to conventional diesels will be appraised
Rolling stock should comfortably meet demand and be fit for purpose
The role of internal combustion engines needs rethinking

13. GW: The messages What we said:
Accessibility improvements should prioritise the busiest interchanges
Better modal coordination, especially at hubs

14. GW: The messages What we said: What they then said:
Considering how to ensure future station investment targeted at priorities
Coordinated timetabling, physical works, information, ticketing, etc
Accessibility improvements should prioritise the busiest interchanges
Better modal coordination, especially at hubs

15. GW: The messages What we said:
Develop fares that address changing work-patterns, address specific fares’ anomalies, etc
Must work with CRPs and consumer bodies

16. GW: The messages What we said: What they then said:
Develop products for part-time commuters and new ticketing technologies; address identified anomalies.
Specify funding for CRPs and other community initiatives
Develop fares that address changing work-patterns, address specific fares’ anomalies, etc
Must work with CRPs and consumer bodies

17. XC: The messages The Vision
XC – a network of fast, non-London, Inter-City services providing inter-regional connectivity
Reflect reality of changing journey demand
Address potential of both the business and the leisure markets with appropriate facilities for all
Higher frequency, faster, on Heart of England core
NB: Not a safety-net for poor local service provision!

18. XC: The messages Delivery
7-day railway; need for diversionary capacity
Develop new markets (e.g. SWI-BHM; airports)
Next generation rolling stock: HS2 compatible, weather-proofed, designed for users’ needs
TOCs/NR collaborate in timetable planning, x-platform connections, platform assistance, etc
Franchise-specific tickets on common route sections eliminated; revise APOD reservations
Plan franchise specification with that for GW

19. XC: DfT thinking The Signs Need to address over-crowding issue on core
Redefine XC network; diversion of resources to core whilst retaining all destinations
Address the local service safety-net problem
Consider additional routes
Integrated timetable planning (eg SW of BRI)
APOD to be reviewed

20. The Keith Williams review
‘Root & branch’ review including:
Franchising system
Wheel & Rail interface
Accountability and value for money
Regional partnerships
Lessons from the South West:
Collaboration to deliver a common vision
Delivery of enhancements
Nurturing innovation (escaping the silos)
‘Putting passengers first’ – slogan or commitment?

21. Commons Select Committee
Bus market inquiry: driven by bus patronage fall,
with focus on:
bus service reliability
how services are run in metro-mayor, metropolitan and non-metropolitan areas
how they are financed
examples of innovation and best practice

22. TWSW submission
Delivery should be left to local operators and authorities who should share expertise
Buses suffer from ‘market failure’: wider social benefits ignored; users’ lack market power
Narrow appraisal results in funding shortage
The perfect storm: congestion, delay, less appeal, higher costs, more cars…
Govt needs to capture the wider economic, social and environmental benefits of buses and fund them accordingly

23. Next steps: filling the gaps
Pressing for improved appraisal techniques
A coherent, united, informed regional voice
Facilitating better collaboration – between operators, modes & authorities and with users
Making stations more useful: hubs, community centres, a human presence
Getting action on fares
Clock-face timetabling and modal connectivity
New services to deliver spatial strategies

24.
Thank you!