1. Ethics CE Update for Online Providers
March 14, 2018

2. Presenters Joanna Truitt, Manager, Continuing Education & Experience
CE Sponsor Webinar
Presenters
11/12/2018
Joanna Truitt, Manager, Continuing Education & Experience
Matthew Hughes, Continuing Education Audits and Reports Administrator
Welcome to this Ethics CE update webinar.
My name is Joanna Truitt, Manager Continuing Education and Experience and I’ll be your host.
My name is Matt Hughes, Continuing Education Audits and Reports Administrator and I’ll be assisting.
The webinar today to be about 30 minutes.
Before we get started, I do have one housekeeping note: we will hold questions until the end of the presentation, but as you think of one, type it into the Q&A text box on the right hand side of the screen. We will address all questions at the end of the presentation.

3. Our Agenda Update Program Requirements Assessment Course Evaluations
CE Sponsor Webinar
Our Agenda
11/12/2018
Update
Program Requirements
Assessment
Course Evaluations
Program Submission Process
As promised we wanted to ensure you had a current update on where we stand with Ethics CE for During this session, we will provide that update, review the program requirements for online delivery, the final assessment, course evaluation and program submission process.

4. Update CE Sponsor Webinar 11/12/2018
Let’s start with an updated on where we are relative to the new program content and deployment.

5. Deployment & Access CFP BOD ratifies new Standards
CE Sponsor Webinar
Deployment & Access
11/12/2018
CFP BOD ratifies new Standards
Sponsor submits program request
CFP Board formally announces adoption
Link to content available thru Portal
We know you are all anxious to have a date for deployment. We are too… And as a result, we’re positioning ourselves to act quickly once we have the green light to move forward. The full course package is currently out for third party review. Once those reviews are complete, we will make the recommended adjustments and changes to finalize the material. The conclusion of this activity coincides with the Board of Directors meeting later this month. If the Board ratifies the standards at the March meeting, the next step will be a formal announcement and press release from CFP Board.
Unless there are major changes to the current version of the proposed standards, we should be in a position to make the new course content available to those of you who have completed the program request process within a day of that formal announcement. Ethics CE sponsors will access course related documents through a link in their CE Sponsor Portal. This link will lead to a private webpage with instructions and access to the course material. Once the course materials become available, we will reset the expiration date for current online courses 45 days out.
If the Standards are not ratified at the March meeting, we will extend the deadline date for your current ethics courses accordingly. Either way, we will send you all an update with the news. Bottom line…consider submitting your program request before the end of the month. You want to be in a position to begin course development once the material becomes available.

6. Course Materials Ethics CE Presentation Ethics CE Activities Guide
CE Sponsor Webinar
Course Materials
11/12/2018
Ethics CE Presentation
Ethics CE Activities Guide
Course Evaluation Guide
The course materials are organized in three documents: the Ethics CE presentation, Activities Guide and Course Evaluation Guide.

7. Ethics CE Presentation
CE Sponsor Webinar
Ethics CE Presentation
11/12/2018
Inclusive of all required material
Comprehensive presentation notes
Placeholders for activities
Flexibility to insert additional content
The Ethics presentation includes approximately 65 minutes of core content. This content is organized by the five learning objective in a generic PowerPoint presentation. Each of the 50 core content slides include detailed presentation notes. The learning objective are tied directly to the proposed new Standards. They were deliberatively articulated and listed in what our SMEs consider a progressive order. You will however, have flexibility in content order, screen design and use of the provided narrative. You also have the flexibility to insert supplemental information. As long as this content ties specifically to one of the five learning objectives, it does not need to be pre-approved.

8. Activities Guide POLLING QUESTIONS POP-UP QUIZ VIGNETTES CASE STUDIES
CE Sponsor Webinar
Activities Guide
11/12/2018
POLLING QUESTIONS
POP-UP QUIZ
VIGNETTES
CASE STUDIES
We’ve discussed the desire for online courses to be highly interactive. The Activities guide includes activities that can be easily adopted for online use. Organized by learning objective, this guide includes 19 polling questions, a short five-question quiz, eight vignettes, and three case studies. Use the activities provided or make up your own. You have full flexibility in this area. We do however expect, at minimum, a short activity after the material for each learning objective has been presented.

9. Program requirements CE Sponsor Webinar 11/12/2018
We wanted to take a few minutes to do a quick review of the requirements for an online, self-study program. Just as a reminder, this definition of self-study is applied to Ethics CE only.

10. Accepted Delivery Models
CE Sponsor Webinar
Accepted Delivery Models
11/12/2018
Self-Study is defined as
E-Learning; real-time interaction with the content
Delivered online through a system that will meet the required functionality
Recognizes a pre-determined deadline for completion (as per CE Sponsors policy)
Delivery methods no longer accepted:
Previously recorded content delivery
Unmonitored, off-line independent study
As we’ve discussed previously, self-study, for Ethics CE, is defined as an e-learning environment where there is real-time interaction with the content. We’ve had conversations with several CE Sponsors who do not have a learning management system about our definition of online delivery. While we remain steadfast in our definition, we are open to creative methods of delivery. If you have any question as to whether or not your plan meets our requirements, please give us a call so we can talk this through before you expend time and resources into a course that may not meet the requirements.
Just as a reminder, methods of delivery that will no longer be accepted include listening to pre-recorded content delivery with no monitoring or required activity or unmonitored independent study.
To ensure our delivery and interactive activity requirements are met, each online course will be audited but a CE staff member or CFP® volunteer within 6-8 weeks of the course going live. Any program that does not meet the requirements will immediately have the course status change to Inactive until the necessary changes and adjustments are made.

11. Self-Study (Online) Course Delivery
CE Sponsor Webinar
Self-Study (Online) Course Delivery
11/12/2018
Required progression through course material and successful completion of activities
Activities imbedded after each module; may include but are not limited to:
Pop Up Quizzes
Vignettes/Case Studies
Access to the final assessment only after the course has been completed
Online courses will require a forced progression thru the content, including successful completion of the activities, before access is given to the final assessment.

12. View Program Requirements
CE Sponsor Webinar
View Program Requirements
11/12/2018
For more details on the course requirements, we urge you to review all of the Ethics CE related updates on our website.

13. assessment CE Sponsor Webinar 11/12/2018
Once your self-study program request has been accepted, the sponsors Main Point of Contact will be ed the Online Course Assessment document which contains the Assessment requirements, summary of learning objectives and stated competencies, the assessment question summary, and the question bank which includes explanations for the correct response.

14. Assessment Question Summary
CE Sponsor Webinar
Assessment Question Summary
11/12/2018
Questions will be randomized for each assessment and include a specific number of questions to test for each learning objective
Our SMEs have created 49 questions for the question bank. Twenty questions, not forty, will be required for the final assessment. Each learning objective has been weighted and a minimum number of questions identified for each assessment. For example, to test learning objective 1, a final assessment is required to have a minimum of any 4 of the 11 questions provided; learning objective 2 requires any 6 of the 9 questions provided etc.

15. Passing Score & Retakes
CE Sponsor Webinar
Passing Score & Retakes
11/12/2018
The assessment will include 20 (not 40) questions
A score of 70% (not 80%) is considered passing
After three (3) consecutive unsuccessful attempts, the student will be required to retake the course and/or there will be a pre-determined waiting period
Just as a reminder, the rules for the final assessment have changed to fall inline with our self-study standard: 10 questions per hour of CE and a passing score of 70%. We know many of you have a policy for those who, upon consecutive tries, are unsuccessful in passing. If you don’t currently have such a policy we will request you create one for Ethics CE – that policy can include a pre-determined waiting period or a required retake of the course. We do anticipate with the required forced progression, few CFP® professionals will fall in this category.

16. CE Sponsor Webinar
Upon Passing
11/12/2018
When the assessment has been successfully completed, a summary of the correct assessment response for each question will be viewable:
Upon passing, we do request an explanation for the correct response be visible to participants. As in the example here, each question provided in the Course Assessment document will include the rationale for the correct response.

17. CE Sponsor Webinar
Adding Questions
11/12/2018
Only questions from the question bank will be used; supplemental questions can be added under these terms:
They are submitted with CFP Board, in advance, for verification;
They tie specifically to a learning objective and competency;
The CE Sponsor understands that CFP Board will add submitted and verified questions to the question bank.
CFP Board will update and share the question bank with self-study (online) sponsors on a periodic basis.
In addition to potentially adding supplemental content or creating your own activities, you do have the flexibility to build assessment questions. And we encourage you to do so. We’d like to increase the size of our question bank. Unlike supplemental content which can be added without pre-approval, any new assessment questions must be pre-approved and meet the following criteria: the question ties directly to a learning objective and competency; the CE Sponsor understands we will add verified and approved questions to the question bank.

18. Course evaluation CE Sponsor Webinar 11/12/2018
Before the course is considered complete and access is given to the Certificate of Completion, a course evaluation must be completed.

19. Course Evaluation Guide
CE Sponsor Webinar
Course Evaluation Guide
11/12/2018
Why an insistence on course evaluations?
Requesting participant feedback demonstrates your commitment to continually seek to refine and improve the quality of your messaging and program delivery to enhance student learning.
Ethics CE is the only requirement universal for every CFP® professional. So why are we insisting on a course evaluation? We want to demonstrate our commitment to quality delivery and continual improvement to enhance student learning. Their feedback is essential for us to be successful in this endeavor.

20. Core Questions in the Evaluation
CE Sponsor Webinar
11/12/2018
Core Questions in the Evaluation
In a manner similar to what we’ve done for Live Program delivery, we are requesting sponsors to adopt some core questions related to their experience with the Ethics content. We consider this feedback necessary to objectively measure learning and satisfaction with the course delivery.

21. Methods of Delivery Options Expectation of 95% return rate
CE Sponsor Webinar
Methods of Delivery
11/12/2018
Options
Last questions (ungraded) in the Assessment
Link after passing to evaluation
Expectation of 95% return rate
Sharing Results
CE Sponsor to CFP Board
CFP Board to CE Sponsor
Results measurable on a 5.0 scale
Requiring Changes
We will leave the way in which you administer the survey up to you. We do expect a % rate of return.
We will be asking for a summary of these evaluations, when requested – first on a monthly basis and then on a quarterly basis. Initially, these requests will be made via and include the number of attendance completions reported for a specific period of time. We will request you send us a PFD file with a summary and the individual responses within 14 working days of this request.
How will CFP Board measure success? We ask that your evaluations be measurable on a 5.0 scale. A program will be considered successful if it achieves an overall rating of 3.5 or higher. Any program receiving an overall rating of 3.0 or less may require re-evaluation. CFP Board and the CE Sponsor will use these evaluation ratings as a tool to ensure course delivery meets the highest possible standard.
CFP Board reserves the right to require course changes based on the results of the course audit and/or the course evaluations.  CFP Board will share audit results with you in a timely manner.

22. Certificates of Completion & Attendance
CE Sponsor Webinar
Certificates of Completion & Attendance
11/12/2018
Certificate of Completion will include the CFP Board Program ID; should be tied to completion of the course evaluation
Attendance reporting will be completed within 14 days of course completion
Once the course evaluation is completed, the certificant should have access to the certificate of completion which, as is current practice, will include the program ID along with the completion date and assessment score. You will complete attendance reporting within 14 days of the a course completion.

23. Your Feedback CE Sponsor Webinar 11/12/2018
We talked about the importance of soliciting feedback from your participants; we feel your feedback is equally important. This is a new process for both of us and we want to ensure you have everything you need to build a solid course. While we have not defined plans as to the best way to solicit your feedback, don’t be surprised if you have an invitation to set up a short call or a request to participate in a focus group in early summer. Either way, we will touch base with each of you at some point a few months after the material becomes available.

24. Program submission process
CE Sponsor Webinar
11/12/2018
Program submission process
As we mentioned at the beginning of this presentation, we want to ensure you’re ready to access the course content as soon as its available.

25. Get Started Case for completing this process early
CE Sponsor Webinar
Get Started
11/12/2018
Case for completing this process early
A scripted Program Entry
Complete Instructions – Get Started
Copy & paste
Program Fees
$250/$500
Live & Self-Study
Go to cfp.net, click on Continuing Education Sponsors, CFP Board Ethics and Get Started to view everything you need to know BEFORE you start your program entry. We’ve scripted your program entry so you’ll want to be sure to get it right.
We’ve talked before about invoicing a $0.25 seat license tied to reported course completions. This fee won’t be initiated until the 3rd or 4th quarter in More details will be provided once we have a content release date.

26. Private Page Access 1. Program submission is reviewed
CE Sponsor Webinar
11/12/2018
Private Page Access
1. Program submission is reviewed
2. Program is marked as Active
3. Link will appear within your Portal
Once your program entry has been accepted and the course information is released, a link will appear under your Sponsor Management profile giving you access to the Ethics content.

27. Questions? Joanna Truitt: jtruitt@CFPBoard.org, (202) 379-2227
CE Sponsor Webinar
11/12/2018
Questions?
Joanna Truitt: (202)
Matthew Hughes: (202)
This concludes the formal part of our presentation. Now for your questions…
We want to thank you for your attendance today. Within the next week we will send out an thank you with a link to an evaluation and the webinar recording. As always, your feedback on these webinars is greatly appreciated. Please don’t hesitate to reach out if you have additional questions.
That concludes our presentation for today.

28. CE Sponsor Webinar
11/12/2018