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Team Decision Making Karl A. Smith Nanyang Business School

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1 Team Decision Making Karl A. Smith Nanyang Business School
Engineering Education – Purdue University Technological Leadership Institute/ STEM Education Center/ Civil Engineering - University of Minnesota - Nanyang Business School Nanyang Technological University Teaching Strategies for Cooperative Learning Workshop December 12-15, 2011

2 Teamwork Skills Communication Listening and Persuading Decision Making Conflict Management Leadership Trust and Loyalty

3 Decision-Making Approaches
Objective Deterministic Stochastic Multiple Ranking AHP SMART MAUT Single B/C LP Optimization Decision Tree (EV) Simulation

4 Team Decision Making – Ranking Tasks
Typically “survival” tasks First was Moon Survival, “Lost on the moon” developed by Jay Hall for NASA in 1967 Many survival tasks available – desert survival, lost at sea, winter survival, … Individual followed by team ranking Different decision-making conditions in each team

5 Team Member Roles Observer/ Process Recorder (non participant role)
Facilitator/Time Keeper Task Recorder Skeptic/Prober 5

6 6 Action Name 1 Name 2 Name 3 Name 4 Total Contributes Ideas Describes
Feelings Encourages Participation Summarizes, Integrates Checks for Understanding Relates New To Old Learning Gives Direction To Work 6

7 Team Decision Making… World Mortality Causes
Below in alphabetical order, are listed the top causes of death in the world in The data were taken from the World Health Organization (WHO) Report. Your task is to rank them in order. Place the number 1 next to the item that is the most frequent cause of death, the number 2 next to the item that is the second most frequent, and so on. Then, in the last column, write in your estimate of the number of death per year. To Group Members: TASKS 1. Individually determine the ranking. 2. Determine one ranking for the group. 3. Every group member must be able to explain the rationale for the group's ranking. 4. When your group finishes (each member has signed), (a) record your estimated number of fatalities in the World for each, and then (b) compare your ranking with that of another group.

8 World Mortality Causes
Product or Activity Ranking Number of Fatalities Cancer Childhood Diseases Chronic obstructive pulmonary disease Cirrhosis of the liver Diarrheal diseases Heart Disease HIV/AIDS Hypertensive heart disease Lower respiratory infections Malaria Measles Nephritis/nephrosis Other unintentional injuries Road traffic accidents Self-inflicted Stroke Tuberculosis

9 World Mortality Causes - 2003
1 Heart Disease 8,119,000 2 Stroke 5,509,000 3 Lower respiratory infections 3,884,000 4 Cancer 3,333,000 5 HIV/AIDS 2,777,000 6 Chronic obstructive pulmonary disease 2,748,000 7 Diarrheal diseases 1,798,000 8 Tuberculosis 1,566,000 9 Malaria 1,272,000 10 Road traffic accidents 1,192,000 11 Childhood Diseases 1,124,000 12 Other unintentional injuries - Accidents 923,000 13 Hypertensive heart disease 911,000 14 Self-inflicted 873,000 15 Cirrhosis of the liver 786,000 16 Nephritis/nephrosis 677,000 17 Measles 611,000

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12 US Mortality Causes - 2003 1 Heart disease 684462 2 Cancer 554643 3
Stroke 157803 4 Lung disease 126128 5 Accidents 105695 6 Diabetes 73965 7 Influenza and pneumonia 64847 8 Alzheimer's disease 63343 9 Kidney disease (Nephritis/nephrosis) 42536 10 Blood poisoning 34243 11 Suicide 30642 12 Liver disease 27201 13 Hypertension 21841 14 Parkinson’ disease 17898 15 Pneumonitis 17457

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14 Postdecision Questionaire
How understood and listened to did you feel in your group? Not at all 1 – 2 – 3 – 4 – 5 – 6 – 7 – 8 – 9 Completely 2. How much influence do you feel you had in your group’s decision making? None 1 – 2 – 3 – 4 – 5 – 6 – 7 – 8 – 9 A great deal How committed do you feel to the decision your group made? 4. How much responsibility do you feel for making the decision work? 5. How satisfied do you feel with the amount and quality of your participation in your group’s decision making Dissatisfied 1 – 2 – 3 – 4 – 5 – 6 – 7 – 8 – 9 Satisfied 6. Write one adjective that describes the atmosphere in your group during the decision making

15 Team Decision-Making Process
How Individual Mathematical Consensus Iterative – H, M, L Both ends toward the middle Assumptions/Biases Family/Friends News Youth Geographic location

16 Methods of Decision Making
(Johnson & Johnson, 1991) Decision by authority without discussion Expert member Average of member’s opinions Decision by authority after discussion Majority control Minority control Consensus See Table Summarizing Characteristics – Smith (2007), p. 46

17 Johnson, D.W. & Johnson, F.P. 1991. Joining together: Group theory and group skills. Prentice-Hall

18 Choice of Decision-Making Method
Depends On: 1. The type of decision to be made. 2. The amount of time and resources available. The history of the group. The nature of the task being worked on The kind of climate the groups wishes to establish The type of setting in which the group is working Johnson & Johnson, 1991

19 Characteristics of Effective Decisions:
The resources of the group members are well used. Time is well used. The decision is correct, or of high quality. The decision is put into effect fully by all the necessary members' commitment. The problem-solving ability of the group is enhanced. Johnson & Johnson, 1991


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