1. swingo XP Firmware, Service Tool & Error Codes
Floorcare Equipment
swingo XP Firmware, Service Tool & Error Codes

2. Firmware – Function Function
The firmware set is a package of several software elements => Firmware SET
Boot Loader only in V3.08
BDM Dashboard software
SLM Power Electronics software
Parameter
Software package
Power Electronics
Dashboard
Remark
Boot loader X
Only in V3.08
BDM
SLM
Parameter

3. Firmware – Firmware Set
The firmware set version is indicated by a version number
Different firmware families are not compatible
E.g. V 3.21
The firmware provides all required information to the hardware
Software routines
Parameter settings
Position
Number
Firmware family 3
Version no. 21

4. Firmware - History History Firmware Version Issue Date Updates
Reference
V 3.08
April 2007
Machine launch
Technical Manual swingo XP V 1.0
V 3.17
Aug. 2007
Battery indicator
Threshold, edge or ramp driving behaviour
Driving behaviour straight-on driving
Firmware set
GTS N2007/16
V 3.21
March 2009
Reduction of E041
GTS N2009/04
V 3.32
Aug. 2009
Brush lowering routine
Download procedure
GTS N2009/11
V 3.34
July 2010
Adjustment of steering
Current peaks reduced detection
GTS N2010/10
V 3.35
Aug. 2010
Adjustment of values for components
GTS N2010/12

5. Firmware - Handling Handling
GTS make firmware updates available through
to TCS manager
Update of e-spares/documents/software
New firmware should be distributed to technicians
Old firmware should be replaced on technician computers
Machine updates should be done during the next visit. No pro-active visits to update machines except:
Issue on machine can be resolved
Instructed by GTS to do so
Power electronics & dashboard was replaced and do not have the same firmware version

6. Service Tool – Service Tool
The Service Tool shall support the technical service to improve the efficiency
The actual Service Tool is developed to be used on different machine types
e.g. swingo 1650, swingo XP, etc
The Service Tool connects the machine with the computer and enables following actions:
Preset of machine
Read out data
Change parameters
Upload new firmware
Read out error codes

7. Service Tool - History History Service Tool Version Issue Date Updates
Reference
V 1.00
April 2007
Machine launch
Technical Manual swingo XP V 1.00
V 1.01
Aug. 2007
Communication profile update
Technical Manual swingo XP V 1.10
V 2.00
March 2008
Implementation swingo 1650
Technical Manual swingo V 1.00
V 3.00
Sep. 2009
Implementation swingo 755B Power, 855B, 1255 B
TASKI Service Tool Manual V1.00
V 3.02
Nov. 2009
Control of firmware download
V 4.03
Sep. 2010
Implementing swingo 350B
Working with windows 7
Adjustment of window for net books
TASKI Service Tool Manual V1.20

8. Service Tool Installation
First the USB driver for the machine has to be installed
The machine has to be available (drivers are different to machine types)
Administrator rights required
The Service Tool and _temp.xml has to be copied to the same folder
Recommended to create short cut to desktop

9. Service Tool - Handling
GTS make Service Tool updates available through
Technical machine documentation
Update of e-spares/documents/software
New Service Tool should be distributed to technicians
Old Service Tools should be replaced on technician computers

10. Demo
Service Tool
System Overview
Service
Download
Teach-In
Systemtest

11. Error Codes
Error Codes
General
Error code list

12. Error Codes Error Codes
Error codes are a feedback from the machine for a certain changing condition
Some error codes inform about interaction of the machine to protect the machine e.g. E045, E046
SAFE on the display indicates a safety issue to the operator or the environment e.g. E010, E048
A few error codes are used during the self test and detect if an aggregate is connected e.g. E003, E006

13. Error codes Error codes Function Control Only self test Machine status
Display info
E003
Brush lifting motor
During self test no current at the brush lifting motor was detected X
E004
Brush pressure
During self test or operation no change of the brush pressure was detected. The brush pressure value is to big or too small (<50 or >950 digits)
(X)
E005
Brush motor 1
During self test no current was detected at brush motor 1 or the current of the brush motor 2 is 50% bigger than the current of brush motor 1
E006
Brush motor 2
During self test no current was detected at brush motor 2 or the current of the brush motor 1 is 50% bigger than the current of brush motor 2
E007
Vacuum motor
During self test no current at vacuum motor was detected
E008
Squeegee lifting motor
During self test no current at squeegee lifting motor was detected

14. Error codes Error codes Function Control Only self test Machine status
Display info
E010
Signal throttle
Short circuit or broken wire of throttle signal. The throttle signal value is too big or too small (<50 or >950 digits)
SAFE
E011
Signal guidance
Short circuit or broken wire of guidance signal. The guidance signal value is too big or too small (<50 or >950 digits)
E014
Brush pressure
Short circuit or broken wire of brush pressure signal. The brush pressure signal value is too big or too small (<50 or >950 digits)
E020
Battery voltage
The battery voltage dropped below 20.5V. The battery status voltage reset takes place if 25.4V is available for more than 10 sec
E030
Over temperature
Power electronics temperature has reached 70°C and therefore the drive motor is limited to the lower current limit of 25A
E031
Switch off temperature
Power electronics temperature has reached 80°C. X

15. Error codes Error codes Function Control Only self test Machine status
Display info
E040
Over current brush motor
Over current brush motor reached the max. current and was reduced to brush motor reduced current
E041
Brush motor
Difference between both brush motors is bigger than 50% for more than 15 sec. and therefore the brush unit will be lifted up X
E042
Over-current brush lifting motor
The brush lift linear motor current reached the max. current
E043
Over-current squeegee lifting motor
The squeegee lift linear motor current reached the max. current
E044
Over-current vacuum motor
The vacuum motor current passed for 30 seconds the lower vacuum motor current limit or reached the max. current limit for 30 sec. and therefore the vacuum motor current was limited to the lower current limit

16. Error codes Error codes Function Control Only self test Machine status
Display info
E045
Over-current traction motor 1
The LH traction motor current passed for 30 seconds the lower traction motor current limit or reached the max. current limit for 30 sec. and therefore the traction motor current was limited to the lower current limit
E046
Over-current traction motor 2
The RH traction motor current passed for 30 seconds the lower traction motor current limit or reached the max. current limit for 30 sec. and therefore the traction motor current was limited to the lower current limit
E048
Short circuit detection
Short circuit detected on: traction motor, brush motor or vacuum motor aggregates switched off X
E050
Watchdog telegram
Communication between micro controllers failed (trigger protocol)
SAFE
E051
Parameter
Wrong CRC (communication data failure). The parameter check sum is not correct
OFFL
Offline
No communication between dash board and power electronics. Firmware download issue