1. Reliant Behavioral Health (RBH) MyRBH.com
Bright Ideas
EAP for Employees
Reliant Behavioral Health (RBH)
MyRBH.com

2. 5 Topics for Today
EAP Overview Counseling Work-Life Balance Worksite Resources Online Tools
Today, we will review all of the services and benefits available through the EAP.
We will explore how these services support employees.
And, we will focus on how supervisors and HR can use the EAP as a reliable problem-solving tool.
Finally, we will briefly review other programs available through RBH, our EAP provider, including the Resilience and Monitoring Programs.

3. take charge of your life
1. EAP Overview
take charge of your life
EAP services are confidential.
As a supervisor, you have access to all of the following services, just like your employees, their dependents, and even their household members, related or not.

4. Everyone Faces Challenge
We all face and solve challenges in different ways:
Sometimes counseling is the best solution
If longer-term care is needed, the EAP helps connect you
Not all problems require counseling, so your EAP offers much more

5. Free & Confidential Services
You, your dependents, and all household members have access to the following benefits:
Counseling
Work-Life Services
Online Resources
Worksite Support

6. Reasons to Use the EAP Your EAP benefits can help you to:
Move on by solving personal problems
Take control by managing time, money, or other personal challenges
Enjoy work more by improving your skills
Choose to live better

7. resolve your personal problems
2. Counseling
resolve your personal problems

8. Face-to-Face Counseling
Free, in-person counseling: 4 sessions for each, different issue
Help with issues we all face: family, relationships, work stress, anxiety, grief, parenting, gambling, life transitions
Local offices in private settings close to work or home
National access when away from home

9. What to Expect When You Call to Request Counseling
A real person answers the phone, and you will not be put on hold.
You will provide your employer or health plan name and basic contact information in case a call back is needed.
You will be asked about your needs and preferences for counseling and be matched with a short list of nearby counselors.
You can either call to make your own appointment, or you can ask for help during the call.
If you are in crisis, you will be connected with a counselor during the call for immediate help.
Typical calls take less than 5 minutes.

10. RBH eAccess
Convenient, secure access to online sessions with licensed counselors
Useful for quick questions or for people who may be unsure about trying counseling

11. What to Expect When You Request Online Support
You can go online to request in-person counseling or online consultations.
For online consultations, a counselor will review your request and offer support or possibly recommend in-person counseling.
To request counseling online:
Go to MyRBH.com
Click the Members button
Enter your Access Code to:
Request local counseling
Initiate online consultations through eAccess

12. 24-hour Crisis Support
Toll-free access for you or a dependent in crisis
Crisis counselors available by phone, 24 hours a day, days a year
After hours calls are always answered by master-level clinicians.

13. What to Expect When You Call During a Crisis
If you call during business hours (7:00 am to 6:00 pm, Pacific Time), a customer service representative will immediately connect you with a counselor. You will not be put on hold.
After hours or weekend calls are always answered directly by behavioral health professionals. You will not have to leave a message.
During a crisis call, the counselor will work with you to stabilize your situation or arrange for immediate support.
Actions during the call may include contacting friends or family to be with you, contacting emergency services, or planning to schedule local counseling.
You can call for crisis support whenever needed, 24/365.

14. manage your life better
3. Work-Life Balance
manage your life better

15. Work-Life Balance Legal Services Financial Services Personal Mediation
Identity Theft Recovery
Home Ownership Program
Online Legal Forms (wills, leases, etc.)
Legal services: participants receive a free, half-hour consultation, by phone or in person, followed with a 25% discount in legal fees for each distinct legal situation.
Financial services: participants receive free telephone consultations for financial issues. Consultations are available for up to 30 days for each new issue. Issues such as:
Debt counseling
Budgeting
College
Retirement planning
Personal Mediation: participants receive free consultations for personal, family, and non-work related issues such as divorce, neighbor disputes, real estate, etc.
Identity theft recovery: participants receive telephonic support in planning the recovery process for restoring your identity and credit after an incident.
Home Ownership: participants receive support and information when shopping for a new home, making financial decisions, relocating or selling a home. Savings on closings or other fees are often available.
Legal forms such as leases, contracts, deeds, and wills can be interactively completed online, saved, revised, downloaded, printed, and ed as you need them.

16. Legal Services
Receive a free, half-hour consultation, by phone or in person, followed with a 25% discount in legal fees for each distinct legal situation.
Legal services are not provided for any employer-related issues.

17. Financial Services
Receive free telephone consultations for financial issues. Consultations are available for up to 30 days for each new issue.
Issues such as:
Debt counseling
Budgeting
College
Retirement planning

18. Personal Mediation
Receive free consultations for personal, family, and non- work related issues such as divorce, neighbor disputes, real estate, etc.
Mediation services are not provided for any employer-related issues.

19. Child and Eldercare Resources
Call to talk with a child or eldercare expert for help in finding quality resources to help you care for your children or aging adults in your family.
Issues such as:
Daycare
In-home Care
Transportation
Tutoring or Schools
Meals

20. Home Ownership Program
Receive support and information when shopping for a new home, making financial decisions, relocating or selling a home.
Closing costs and other fees may be reduced by working with a qualified, network Realtor.

21. Identity Theft Recovery
Receive telephonic support in planning the recovery process. Experienced professionals help to restore your identity and credit after an incident.

22. Online Legal Forms
You can create, save, edit, print, and legal documents including wills, contracts, leases and many more. The service is free and secure.
Got to MyRBH.com
Click the Members button
Enter your RBH Access Code to view your benefits
Click the legal forms link on the Work-Life tab

23. 4. Worksite Resources
enjoy your job more

24. Attend Worksite Events
Worksite EAP activities can help you stay focused and enjoy your job more:
Employee orientations (on-site or online)
Topical trainings (on-site or online)
Online trainings & resources for self-improvement
On-site debriefings following worksite crises
Live, brownbag webinars offered monthly (online)

25. Supervisor Resources
If you’re a supervisor, the EAP offers private consultations and resources to help make your job easier:
Discuss and solve challenging problems
Conduct employee interventions
Connect employees with the EAP
Document ongoing issues
Enhance your management skills
Supervisors can use the EAP just like employees to resolve personal problems, use work-life balance services, and improve your health and professional skills.
In addition, supervisors have access to resources to help make their jobs easier and more successful.

26. independently improve your skills and well-being
5. Online Tools
independently improve your skills and well-being

27. MyRBH.com 1-866-750-1327 www.MyRBH.com
This is what it looks like when you get to MyRBH.com – you just click the orange button.

28. Member Home Page Click the Links to Access Resources
This is the Member home page, where you can easily access trainings and newsletters.
The Member home page is also where you can enter your Access Code and then click the Benefits button to see the services available to your group.

29. Live & Recorded Webinars
For example, by clicking the Webinars tab, can register for upcoming webinars or view past ones.

30. RBH YouTube Channel 1-866-750-1327 www.MyRBH.com
By clicking the RBH YouTube Channel logo, you can watch past recorded webinars and other RBH trainings.

31. Newsletters 1-866-750-1327 www.MyRBH.com
You can click the Newsletters tab for Supervisor, employee, and work-life balance newsletters to read or share with employees.

32. Member Home Page Enter Access Code to View Your Benefits
To view all of the services available to your group, you simply enter your Access Code and press Benefits.
Then you can login to Personal Advantage or request online counseling consultations through eAccess.
You can also click to use interactive legal forms, such as contracts, leases, and will preparation.

33. Supervisors Know the EAP
The Supervisors link leads to an area for learning about the EAP, including user manuals, tips sheets to give to employees, and promotional materials.

34. Personal Advantage 1-866-750-1327 www.MyRBH.com
You also login to Personal Advantage at MyRBH by registering once and choosing a private username and password. It’s a like banking online.
Personal Advantage includes current articles on health, family, and balancing work and life.
Resources include personal health assessments, planning tools for home safety and disaster recovery, and movies about specific health conditions.
Over 50 online trainings allow supervisors and employees to train at their own pace and print certificates of completion.
Training topics include delegating, running efficient meetings, avoiding burnout, communication skills, and leadership.

35. Connect with the EAP

36. Reliant Behavioral Health (RBH) MyRBH.com
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EAP for Employees
Reliant Behavioral Health (RBH)
MyRBH.com