1. SAP Organization Change Management (OCM)
Building a Stakeholder Realization Plan

2. SAP Organization Change Planning
EXAMPLE SAP SUCCESS PRACTICE
APPENDIX
EXAMPLE SUCCESS PRACTICE
SAP Organization Change Planning

3. Road Map Recommendation: for Business Transition, Communications & Training
July
Sept
Nov
Jan 07
Mar
May
July
Oct
Dec 07
8 WK S
18 WK S
28 WK S
Identify Comms FAQs
Draft Wave 1 Comms
Deliver On-Going Communication
PROGRAM Update
GO LIVE Update
Post GOLIVE Update
CHANGE COMMUNICATIONS
PROGRAM Announcement
Update Messages
Develop Tact Comms Plan
Craft Key Messages
Sr Exec
Comms
Mgmt
Comms KT
Comms
Mgr
Action Kit
Go-Live
Comms
SITE
Comms
SITE
Comms
8 Wk CommPlan
FAQ List
Aud. Anal.
Update Key Stakeholder Analysis
Update Management Messages
Leaders Prep Teams For Transition
EXAMPLE OCM PLAN
Develop Leadership Action Kit
Finalize Dec Mkg / Governace Process
Develop & Publish Site Specific FAQs
Craft Employee Messages
BUSINESS TRANSITION MGT.
Indivudal Leadership Plannig Sessions
Develop Leadership Action Plan
Evaluate SITE Transition Success
SME List
STK Anal.
Execute SAP Transition Plan (SEE DETAILED 120 Day Plan)
Conduct Bus. Readiness Assessment
OCM PLAN
Pilot SAP Service Procedures
Conduct Work Impact Anlaysis
Go Live
Finalize SAP SLAs
Training Starts
OCM MileStones
Prepare Instructors / Power Users
Evaluate SAP Support Competency
Create Next SITE Training Plan
TRAINING & CAPABILITY MGT.
Defining SAP Training Requirements
Prepare Training Materials
Develop SAP Training Strategy and Knowledge Transfer Plan
SITE TRAINING
FIRST 28 WEEKS
Plan SITE Post GO LIVE Capability Plan
Training Strategy
Bus. / IT Knowledge Transfer Plans
PROGRAM MILESTONE
DELIVERABLE

4. Detailed 120 Day Site Readiness Plan
EXAMPLE SAP SUCCESS PRACTICE
APPENDIX
EXAMPLE SUCCESS PRACTICE
Detailed 120 Day Site Readiness Plan

5. Business Transition Planning
Site Readiness Plan (4 Months Prior to Go Live)
EXAMPLE PLAN
WF : Stands for “Workforce Transition“

6. ALTERNATIVE SAP Organization Change Roadmaps
EXAMPLE SAP SUCCESS PRACTICE
APPENDIX
EXAMPLE SUCCESS PRACTICE
ALTERNATIVE SAP Organization Change Roadmaps

7. SAP HCM Proj Organization Change Milestones
OPERATION TRANSITION PLANNING
NOV / DEC
JAN
FEB
MAR
MAY
JUL/AUG
SEP/OCT
NOV/DEC
JAN
FEB
MAR
1. Operations Readiness
Transition Roadmap (Prelim. / Final)
Risk Interviews (Project Team & Field)
Risk / Readiness Assessment
Field Transition Plan (Go Live / OnGoing)
Field Cutover Kickoff [Go Live ]
2. Leadership & Change Communication
Create General Messages & Universal FAQs
Update Communication Strategy
Create Site / Audience Specific FAQs
Update Communications Calendar
Create Stakeholder Mgt. Plan (Prelim. / Final)
Ops. Leadership Strategy (Go Live / OnGoing)
Ops. Leadership Action Plans (Go Live / OnGoing)
Ops. Stakeholder Awareness Kit (OnGoing)
3. Process Analysis / Procedure Support
Work Impact Info Compiled
Work Impact Summary (SSC vs. Field Roles)
PP Process Summary (High level views)
SSC SLAs / Go Live Perf. Targets
Operating Docs / WorkGuides (Go Live / OnGoing)
2. Site Readiness (Linked to Cutover Plans)
Data Conversion Activity & Site Support
Local Infrastructure / Workstations Prepared
Site Cutover Support Strategy
Execute Cutover HelpDesk Staffing Plan
5. Training (Linked to Training Team Plans)
Updated SSC Training Plan
Detailed Training Reqs. & Curriculum Plan
Casual Users Training Doc. (Prelim. / Final)
Field User Training Plan
Training Schedule Confirmed
Training Sessions ( SSC / Go Live HELP DESK)
Work Aids / Orientation Kit (Field Users)
CRITICAL ACTIVITY
GENERIC OCM PLAN EXAMPLE

8. Leading Practice OCM Worksteps & Timeline
Local Roles Validation
Identify Local Roles and Responsibilities
Integration Testing
UAT
Validate Roles with HR/OD
Go Live
Organization Strategy and Design Criteria
Organization Design Model
Organization Design Changes
Organization Design Implementation Plng. and Transition Mgnt.
Baseline/ Release Configuration
Process Design
Audience Analysis / Curriculum Definition
Trainer Preparation
Courseware Development
Training Schedule
Post Go Live Trng./ Stabilize
End-User Trng.
Courseware Distribution
Translation
Cutover
Develop Trng. System
Refresh Training System
Identify Roles and responsibilities
Broadcast Communications (Stars denote Change Readiness Assessments and Measurement)
Local Introductory Communications
Local Detailed Communications
Training/Learning Strategy & Approach
Communication Strategy and Approach
Executive Alignment/Leadership Network
GENERIC OCM PLAN EXAMPLE