1. Internet Commerce Cisco Systems
The Ordering Tool
Internet Commerce
Cisco Systems

2. E-Commerce Benefits
Decreases booking time (same day booking and scheduling)
Higher quality (no manual order entry)
Visibility of order life cycle
Additional tools available: Returns, Invoicing, Lead Times, Shipping Documents, Personalized Modules

3. On-line vs. Fax Ordering
Up to 48 hours entry time
Up to 5 Days for Corrections
On Line Ordering
Clean, Bookable Orders
Immediate Entry in Cisco Order System
Status Available Usually Within 4 hours
Greater Control of Your Order
Eliminates Invoice Discrepancies

4. Workflow Functionality Section Home Page Main Order Form
Create an Order, View Open Orders, Acquire a Routed Order
Set Defaults, Open a Saved Template
Main Order Form
Enter & Configure Products and Service
Enter Shipping, Payment, & Order Acknowledgement Information
Header Details

5. Workflow Functionality Section
Provides a printable, static summary of your order
All Order Details
Check for Errors BUTTON
Opens another window to check for errors
Submit BUTTON
Last Step!

6. CCO
Log In

7. “ORDER Networking Products Online”
Go to NPM
Click on:
“ORDER Networking Products Online”

8. Accessing the Ordering Tool
Click on:
Configure, price, and place your order

9. OT Homepage
Set Defaults

10. Set Defaults
Save your
default values!
To go Back to Home Page

11. OT Homepage
Create an Order

12. Create an Order
1. Fill out the fields
2. Click “Continue”

13. Type in Product name, Quantity, & Discount,
Main Order Form
Type in Product name, Quantity, & Discount,
then click Enter

14. Item Search If you are unsure of a part number
(either for a configurable product or a spare),
Click on “Item Search”

15. Saved Configuration Name
Item Search Window
You can search by:
Product Number
Saved Configuration Name
Product Description
or Product Family

16. Enter the quantity desired
Item Search Window: Results
Enter the quantity desired
and click “Apply”

17. Main Order Form Your Product appears in the first Yellow Line.
Click on “Save Order” to see Discounted Price and Status.

18. To Configure your new product, click on the Red “Unverified”
Configure Products
To Configure your new product,
click on the Red “Unverified”

19. and “Check Configuration”
Configurator
Configure Product
and “Check Configuration”

20. Once the Product is configured, Move on to Header Details
Status = Verified
Move on to Header Details

21. All Header Details
Most of this page is auto populated by the Defaults.
Fill out the empty fields.

22. In Header Details you can change: Order Acknowledgements
All Header Details
In Header Details you can change:
Billing info
Shipping address
Shipping method
End User
PO number
Order Acknowledgements

23. Then “Check for Errors”
Save Order
Click on “Save Order”
Then “Check for Errors”

24. Error Checking Window “Error Checking” window will appear.
Blue Hyperlink will take you to the page where the error resides.
Description column lists the fields that need to be filled in.

25. Submitting Once all errors are fixed,
Order is Clean and ready to submit to Cisco!
Close the Error window.
Hit the “Submit Order” button.
You are done!

26. Requisition Routing

27. After Checking for Errors, click on “Route Order”
Routing Order
After Checking for Errors, click on “Route Order”

28. Order Routing Window Type in Recipient’s e-mail address
You can add your own notes to appear in the .
Click on “Route Order”

29. Example Routed Order E-mail

30. Click on “Get Routed Order”
Acquiring a Routed Order
Click on “Get Routed Order”

31. Acquiring a Routed Order
Input Market Place number
Enter Password Key
Click “Acquire Order” button

32. Opening a Routed Order When the order is retrieved:
Check the order details for accuracy,
Add any additional information and “Check for Errors”
Submit the order to Cisco

33. Optional Tabs Ordering Service Minor Line Item Details
Other Features
Optional Tabs
Ordering Service
Minor Line Item Details

34. You can modify individual Ship Sets! Each Ship Set can have its own:
Ship Sets Tab
You can modify individual Ship Sets!
Each Ship Set can have its own:
Shipping Vendor
Requested Ship Date
Shipping Address

35. All Order Details Tab Provides a static summary of your entire order.
Print a copy to save for your records!

36. After entering a Product, Click on “Complete” Status
Ordering Service
After entering a Product,
Click on “Complete” Status

37. Select Service, Length, Discount
Ordering Service
Select Service, Length, Discount
Save Order!

38. Select New Line in drop-down box
Ordering Service
Select New Line in drop-down box

39. Ordering Service Now you are working on the Service line
Fill out Service Site address &
Resale information
Save Order & click “Back to Order Form”

40. Ordering Service To change Service Quantity or Discount,
Click on the PRODUCT’s “Complete” status

41. Make necessary SERVICE changes
Ordering Service
Make necessary SERVICE changes
to PRODUCT line
Save Order!

42. Click on “Expand” tab per line, or per order
Viewing Minor Line Items
Click on “Expand” tab per line, or per order

43. Viewing Minor Line Items
“Expanded” view of Main Order Form includes minor line items associated with major lines

44. For Further Information
Ordering Tool Overview Site:
(contains training and overview information)
Commerce Tools Support:

45. Presentation_ID
© 1999, Cisco Systems, Inc. 45