1. Master Data Management
Jon Day – Systems Integration and Data Lead

2. Connecting Information Silos

3. Overview of a Master Data Process

4. Master Data Management
Why is Coventry using master data management
Improves data accuracy
Supports the GDPR 2018 right to be forgotten
More efficient Subject Access Requests (SARs) 
Identifies revenue opportunities
Enables a service integrated customer portal
Improves data insights
Improves Citizens Outcomes
Coventry’s master datasets
Properties
Citizens
Companies

5. Coventry's Data Mart Process

6. Data Mart Process Open Data Master Data Social Care Education
Corporate
Information
Governance
Extract
Transform Load
Social Care
Data Sharing
Dictionary
Service
Reporting Level
Sharing Complexity
Education
Children Social Care
Adult Social Care
Department
Trans