1. Engaging Members Improved DR experiences through technology
Cooperative Technologies Conference & Expo
August 15, 2018
The presentation will have three main components:
It will provide a bit of background on Demand Response and the technologies that were deployed over the last 20 years and the results. It will also describe how we are leveraging today’s technology to improve the performance and experience of load management events.
It will then include a summary of NCEMC’s existing programs and detail how the technology is used. It will also compare and contrast the new technology with what we used “back in the day”.
The last part will be a preview of some of the projects we are currently working on and future pilots we would like to implement

2. Evolution of DR technology
Historical Technology:
One–way communication
Binary options
Historical Results:
No feedback/confirmation
Poor member experience
Current Technology:
Two–way communication
Opt-out provisions
Current Results:
Confirmation of participation
High satisfaction/participation

3. Wi-Fi Enabled Thermostats
BYOT:
Meet the members where they are
Integration with multiple thermostats
Additional options for co-ops
Describe NCEMC’s search in 2014 for a water heater vendor and decision to finally go with ecobee.
Describe value proposition of ecobee for both the utility and the consumer
Describe working relationship with ecobee and the consumer experience – both good and bad

4. Smart Water Heaters - 2017-2018 Pilot
Winter DR .90 kW/ Summer DR .45 kW
Flexible and adaptable system
High member satisfaction
Results
Cold
Water
Hot
Wi-Fi
or 4G
Goals
Test the effectiveness of a new control technology for shifting load
Test the operational flexibility of system
Gauge impact to consumers
Pilot goals:
Demand response and energy storage
No/minimal impacts to consumers
Pilot status:
150 control devices installed
8 cooperatives participating
Summer and winter survey of consumers indicate good member satisfaction
Coming soon:
Phone app for consumers
Technology integrated into new Vaughn “V-Grid” water heaters
Participant demographics matter
Legacy water heater control participants reluctant to participate
Lessons Learned

5. Jim Musilek 919 875-3096 Jim.Musilek@ncemcs.com
Questions?
Jim Musilek