1. Learning & Development Technologies to Support Business Performance
Organizer
Ho Chi Minh City | 19 & 20th April
Learning & Development Technologies to Support Business Performance
Speaker: Anton Canisious

2. Teach me and I may remember Involve me and I will learn
Learning and Development Technologies
Evolution
Trends
Power of Digital
Selection
Tell me and I may forget
Teach me and I may remember
Involve me and I will learn
Benjamin Franklyn
TALENT DEVELOPMENT VIETNAM 2018

3. Evolution of L&D Technologies
E & Blended Learning
Talent Management
Continues Learning
Digital Learning
AI Based Learning
Course Catalogue
On-Line University
Learning Path
Career Track
Modular, Video, Mobile, Interactive
Micro, On-demand, Self-Structured, Social
Mobile and Digital
Gamification, Social and Machine Learning Driven
Formats
Instructional Design
( Kirkpatrick Model based)
Blended & Social Learning
Taxonomies
Design Thinking
Learning Experience
Data Driven
Personalized
Outcome Based
Philosophy
Self Study
On-Line Learning
Career Focused
Lots of topics
Learning on-demand
Imbedded Learning
Anywhere Anytime Learning - Commoditization
Competence / Skill Focus
Certification
Users
Kirkpatrick Model:
Reaction.
Learning.
Behavior.
Results.
70% from challenging assignments ( Job Related)
20% from developmental relationships
10% from coursework and training
LMS as E-Learning Platform
LMS as Talent Management Platform
LMS as Experience Platform
LMS Invisible – Data Driven, Mobile
Intelligent, Personalized, Machine Driven
Systems
TALENT DEVELOPMENT VIETNAM 2018

4. Social Learning Experience Virtual & Augmented Reality
Trends in L&D .
GAMIFICATION
Badges, Points, Leaderboard
Stars
On-line Mentorship
Personalized attention and coaching
Social Learning Experience
Leveraging the power of social media, open content and digital learning
Self Paced
On-demand, at own time, any number of times
Bite Size Content
Short, Single concept, focused content
Virtual & Augmented Reality
Simulations, 3D, Holographic and Virtual Reality
Multi Platform
Web, PC, Mobile
Seamless learning
Data Driven
Track, Patterns & Trends, Preference, Suggestions & Performance
Personalization
“One size does not fit all”
TALENT DEVELOPMENT VIETNAM 2018

5. Digital Transformation in L&D
Digital Products
Banking, Shopping, Payments, Taxi Rides, Ordering Food, Flight Check in and Boarding
Your Competitors are Digital
New competitors, transformation of your traditional competitors and global competitors using digital to reach your market
How Is Digital Transformation Affecting L&D?
While many organizations and society as a whole are digitally transforming at pace, the same cannot be said for workplace learning. In fact when it comes to the use of technology for learning and performance support, many organizations are behind the curve
Digital Insights
Analysis and deeper insights to business trends, consumer behavior, sensor data and predictive analytics
Your Channels are Going Digital
Digital Touch points are growing
On-Line transactions, Mobile Apps, Digital Payments, Digital Advertising and Digital Commerce
Your Customers are Digital
They are on Mobile, have digital social presence, always on digital media ( Facebook, Twitter, LinkedIn) digitally interactive and social
Digital Workforce
Digital Tools in workplace, Digital work environment, Cybernatives with digital personality
Digital Transformation of Learning as Competitive Advantage
Accelerating learning with the help of digitalization is becoming a critical success factor for organizations.
Digital Workplace
Digitally Integrated Business, Distributed Operations and Work Force
TALENT DEVELOPMENT VIETNAM 2018

6. Digital Transformation in L&D
TALENT DEVELOPMENT VIETNAM 2018

7. Digital Transformation in L&D
TALENT DEVELOPMENT VIETNAM 2018

8. Digital Learning and Development
PLATFORMS
Customizable Solutions that can be purchased outright or subscribed with content management, hosted and managed in-house
HOSTED
Hosted as a service with customizable content, management console, standard reports and offered as a subscription
OPEN
Unregulated content via Web, Social Media and knowledge share sites. Free and little control on effectiveness
GAMES
Designed to leverage Gamification, Engaging, have fun, draw participants to learn & develop skills, gather data and refine delivery
COMODITIES
Cloud based subscription solutions that deliver structured content and analytics to guide learning & development
TALENT DEVELOPMENT VIETNAM 2018

9. Selecting the L&D technologies for your business
Strategic
Technical and Operational
Business Objectives & Strategic Direction
Human Capital Management Strategies
Learning & Development Strategy
Acquisition – Build vs Rent
Delivery Methods & Modes
Technical Requirements
Limitations
Management & Support
Culture and People
Effectiveness and Return
What is your learning culture?
Attitude & Behavior
Employee Engagement
Motivation & Recognition
Budget & Cost
Data Analysis & Insights
Measurement of Results
Return on Investment
TALENT DEVELOPMENT VIETNAM 2018

10. Post-training Quizzes
How de we measure effectiveness?
Popular methods of evaluating effectiveness of L&D programs
Post-training Quizzes
Employee Surveys
One-to-one Discussions
Participant Case Studies
Official Certification Exams
MAY NOT BE EFFECTIVE
TALENT DEVELOPMENT VIETNAM 2018

11. How de we measure effectiveness?
How Many use? How Frequent?
How are they using?
What are the motives?
Engagement
Knowledge
Application
Impact
ROI
Kirkpatrick's Four-Level Training Evaluation Model
Reaction.
Learning.
Behavior.
Results
Donald Kirkpatrick
American Society for Training and Development (ASTD) 1959
Quiz / Knowledge Check
Score / Leaderboard position
Ability to perform the task / Accuracy
Case Study / Real Business Problem Solving
Changes in behavior
Evidence of Performance Improvement
Contribution to business
Benefits - Cost
X 100
Cost
TALENT DEVELOPMENT VIETNAM 2018

12. THANK YOU www.talentdevelopment.vn Ho Chi Minh City | 19 & 20th April
Organizer
Ho Chi Minh City | 19 & 20th April
THANK YOU