1. Arrangement Conference
Location
Beginning the Conference

2. Funeral Options 1) traditional 2) adaptive (non-traditional)
3) memorial service
4) memorial gathering
5) immediate/direct disposition
6) graveside
7) cremation

3. Obtain Information Death Certificates Medical certification
FD/embalmers information
Registrar’s information
Purposes:
Shows COD for med’l/actuarial research
Legal permanent record of the death
Permanent statistical record of the deceased
Certified copies: estate/insurance/legal affairs

4. Obtain Information (cont’d)
Death Notice and/or Obituary
Burial-Transit Permit/Disposition Permit

5. Government Benefits/Programs
Social Security
Veterans Benefits
Railroad Retirement
National Cemeteries

6. Service and Merchandise Options
Price Lists
After Merchandise Selection