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ROI STUDIES Proven Effectiveness

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Presentation on theme: "ROI STUDIES Proven Effectiveness"— Presentation transcript:

1 ROI STUDIES Proven Effectiveness BulletinHealthcare’s Data Insights & Analytics team works with advertisers to create customized evaluations of ad effectiveness. BH uses reputable third-party vendors to perform two kinds of advertising effectiveness studies: Attitudinal studies measure the impact of ad exposure on HCP attitudes. A research provider fields a survey to HCPs who have seen our ads and to similar HCPs who have not. The attitudes of each group are compared. Each survey is custom-designed to capture the objectives of a given campaign. Prescription lift ROI studies directly measure the change in prescribing benchmarks such as TRx, NRx, and NTB. IMS, Symphony Health, and other vendors can compare prescribing behaviors among BulletinHealthcare’s audience to those of similar prescribers.

2 Increased Awareness of Specialty Medication
GASTROENTEROLOGY Increased Awareness of Specialty Medication Campaign Objective Increase awareness of a branded specialty gastroenterology drug in the middle of its patent life among a well defined audience of potential prescribers. Media Plan Five briefings used: AMA Morning Rounds (weekday and weekend editions), AGA’s Today in Medicine, the Cleveland Clinic IM Daily Brief, and TMA’s Daily Headlines. Campaign ran 286 insertions targeted to 8,380 physicians, resulting in a total of 458,585 impressions.

3 Increased Awareness of Specialty Medication (cont.)
Unprompted Recall HCPs asked to name preferred drug in category 280% higher recall in group that had seen BH ads GASTROENTEROLOGY Increased Awareness of Specialty Medication (cont.) Measuring Awareness According to a study fielded by Sermo, HCPs who were exposed to the ad campaign had higher recall and self- reported prescription volume. Unprompted recall increased from 10.4% to 39.6%.

4 Increased Awareness of Specialty Medication (cont.)
Prescription Volume HCPs asked to name preferred drug in category 80% higher amongst group that had seen BH ads GASTROENTEROLOGY Increased Awareness of Specialty Medication (cont.) Measuring Awareness According to a study fielded by Sermo, HCPs who were exposed to the ad campaign had higher recall and self- reported prescription volume. Unprompted recall increased from 10.4% to 39.6%. Respondents who had seen BH’s ads reported writing 80% more prescriptions than the control group.

5 Brand Awareness Achieved
Oncology Brand Awareness Achieved Campaign Objective Leading international pharmaceutical company entering the U.S. market turned to BulletinHealthcare to increase awareness of the company name and brand among hematologists Media Plan Briefing selected: American Society for Clinical Oncology’s Cancer in the News Creative focused on the company name/brand rather than discrete drugs Campaign launched in June 2014 and ended October 2014 Frequency: approximately three insertions per week

6 Brand Awareness Achieved (cont.)
Lift Results 15 point lift in familiarity with company 22 point lift in familiarity among the non-academic, patient-seeing population ONCOLOGY Brand Awareness Achieved (cont.) Measuring Awareness Online surveys of physicians were conducted by WorldOne’s MedLive physician panel platform Pre-campaign survey was conducted from May 27 to June 2, 2014; post- campaign survey was fielded from November 6 to November 17, 2014 n=63 (pre) n=65 (post) Overall lift significant at 80% CL, patient-seeing lift significant at 90% CL

7 Strong Incremental Rx from Higher Exposure
INFECTIOUS DISEASE Strong Incremental Rx from Higher Exposure Campaign Objective Drive awareness of an infectious disease treatment option and increase prescription writing behavior among target HCPs Media Plan Two briefings used: Cleveland Clinic Foundation’s IM Daily Brief, as well as American Medical Association’s AMA Morning Rounds, targeting infectious disease specialists and PCPs Diverse mix of ad sizes and messaging Campaign launched in January 2014 and ended December 2014 Frequency: approximately two insertions per week

8 132.8% lift in TRx due to 37+ exposure frequency*
Lift & ROI Results ROI (incremental revenue) from TRx ROI of 18:1 among HCPs overall (~$2,700,000)^ INFECTIOUS DISEASE Strong Incremental Rx from Higher Exposure (cont.) Measuring Awareness Study by Symphony Health paired test and control prescribers (n=4,100+) on product/market volume, geography, specialty, writing decile, and plan types Pre-program conducted between January and December 2013; qualify period fielded between January and December 2014 HCPs exposed to the brand’s messaging 37 times or more had a TRx lift of % 132.8% lift in TRx due to 37+ exposure frequency* ^ Based on wholesale acquisition cost per SHS ($2,457), detail next page * Lift significant at 90% CL

9 Strong Incremental Rx from Higher Exposure (cont.)
INFECTIOUS DISEASE Strong Incremental Rx from Higher Exposure (cont.) ROI Calculation (Overall) Raw sample NRx increase = NRx projected increase (projected out to full prescribing database) = 459 Average refill rate (total TRx / total NRx) = 2.4 Projected TRx = 459 * 2.4 = 1,102 Wholesale Acquisition Cost = $2,457, Incremental Revenue = 1,102 * $2,457 = $2,708,560 Media Investment = $150,000, ROI = $2,708,560 / $150,000 = 18:1

10 Strong ROI for Branded Pain Medication
Campaign Objective Increase prescriptions among rheumatologists and other relevant HCPs Media Plan Targeted a client list match (mainly rheumatologists); ran across 16 different BulletinHealthcare briefings Branded creative featured drug name Custom ad unit with ISI Campaign launched in January 2014 and ended June 2014 Frequency: approximately two insertions per week

11 Lift & ROI Results Measuring Awareness
PAIN Lift & ROI Results ROI (incremental revenue) from TRx ROI of 4.4:1 among HCPs overall (~$944,000)^ ROI of 7.6:1 among rheumatologists (~$178,000)^ Strong ROI for Branded Pain Medication (cont.) Measuring Awareness Study by Symphony Health paired test and control prescribers (n=23,000+) on product/market volume, geography, specialty, writing decile, and plan types Pre-program conducted between June and December 2013; qualify period fielded between January and June 2014 ^ Based on wholesale acquisition cost per SHS ($122), detail next page * Lift significant at 90% CL NTB = “New to Brand” – based on medical claims database; patient not seen on brand in last 12 months

12 Strong ROI for Branded Pain Medication (cont.)
ROI Calculation (Overall) Raw NRx increase = 947, NRx projected increase (projected out to full prescribing database) = 3,381 Average refill rate (total TRx / total NRx) = 2.3 Projected TRx = 3,381 x 2.3 = 7,741 Wholesale Acquisition Cost = $122, Incremental Revenue = 7,741 x $122 = $944,366 Media Investment = $214,924, ROI = $944,366 / $214,924 = 4.4:1 ROI Calculation (Rheumatologists) Raw NRx increase = 179, NRx projected increased (projected out to full prescribing database) = 639 Projected TRx = 639 x 2.3 = 1,460 Wholesale Acquisition Cost = $122, Incremental Revenue = 1,460 x $122 = $178,067 Media Investment = $23,500, ROI = $178,067 / $23,500 = 7.6:1

13 Exposure Drives Rx Lift
Psychiatry Exposure Drives Rx Lift Campaign Objective Increase prescriptions for a psychiatric treatment option by messaging to the specialty target via a BHC briefing Media Plan Briefing selected: American Psychiatric Association’s Headlines, targeting psychiatrists in the U.S. Campaign featured both branded and unbranded ads, insertion volume weighted towards branded messaging Standard 300x250 ad units and large format ad with full ISI Campaign launched in January 2014 and ended December 2014 Frequency: approximately one insertion per week

14 Lift & ROI Results Measuring Awareness Exposure Drives Rx Lift (cont.)
Psychiatry Lift & ROI Results ROI (incremental revenue) from TRx ROI of 69:1 among HCPs overall (~$7,600,000)^ Exposure Drives Rx Lift (cont.) Measuring Awareness Study by Symphony Health paired test and control prescribers (n=7,500+) on product/market volume, geography, specialty, writing decile, and plan types Pre-program conducted between January and December 2013; qualify period fielded between January and December 2014 ^ Based on WAC per SHS ($1,072), detail next page ** Lift significant at 90% CL NTB = “New to Brand” – based on medical claims database; patient not seen on brand in last 12 months

15 Exposure Drives Rx Lift (cont.)
Psychiatry Exposure Drives Rx Lift (cont.) ROI Calculation (Overall) Raw sample NRx increase = 2,358, NRx projected increase (projected out to full prescribing database) = 4,137 Average refill rate (total TRx / total NRx) = 1.72 Projected TRx = 4,137 x 1.72 = 7,120 Wholesale Acquisition Cost = $1,072, Incremental Revenue = 7,120 x $1,072 = $7,630,149 Media Investment = $110,200, ROI = $7,630,149 / $110,200 = 69:1

16 Driving NRx Lift Via Multichannel Campaign
Oncology Driving NRx Lift Via Multichannel Campaign Campaign Objective Drive an increase in prescriptions among targeted oncologists Media Plan BulletinHealthcare executed a multichannel program including Exposure to targeted messaging within BulletinHealthcare’s eNewsletters Direct Mail outreach Exposure to the relevant Cleveland Clinic Physician’s Guide

17 Study Objective & Design
Oncology Study Objective & Design Assess impact of branded advertising through different tactic means: prescribers exposed to a Bulletin’s Healthcare ad prescribers exposed to ad through direct mail prescribers exposed to the RCC drug’s condition guide IMS Health conducted a study to measure NRx lift for participating prescribers Paired test and control prescribers on product and market volume, specialty, geography, writing decile Participants were exposed to the program between October 2012 and April ANCOVA was used to measure statistical significance of the NRx lift between Test and Control prescribers

18 Oncology NRx Comparison During the seven month test period, Test prescribers prescribed 183.7% more NRx compared to Control prescribers. This change in prescribing behavior is statistically significant (cl=100%). Note: Control NRX during the pre-periods and post periods is adjusted to remove aggregate differences between test and control groups in the pre-period.

19 Oncology NRx Volume NRx increased with statistical significance for every tactic, the largest lift was among prescribers who were exposed to messages in multiple channels. *Conf Level >90% program is significant, ** Conf Level 80-90% program is directional 3,820 test prescribers and 3,820 control prescribers included in study Pre period: Feb-Jul 2012, Test period: Oct 2012-Apr 2013 Analysis conducted : ANCOVA

20 Rx Lift/ROI Summary Lift in NRx due to program 183.7%*
Oncology Rx Lift/ROI Summary Lift in NRx due to program %* Share change due to program % Penetration change due to program %* Lift in TRx due to exposure to ads ,176 Estimated revenue per Rx $5,492.18 Incremental revenue due to program $66,872,783 Media investment at standard rate card $750,000 Return on investment :1 3,820 test prescribers and 3,820 control prescribers included in study Pre period: Feb-Jul 2012, Test period: Oct 2012-Apr 2013 * Conf Level >= 90% program is significant TRx values based on projected IMS NRx, refill rates and lift metrics

21 Strategy Drives Rx, Defends Market Share
Cardiology Strategy Drives Rx, Defends Market Share Campaign Objective Drive an increase in prescriptions among cardiologists and PCPs through partnership with Cleveland Clinic’s Disease Management Project Stem a decrease in market share driven by the launch of a new generic cardiology drug Media Plan BulletinHealthcare executed a multi-channel program, including direct mail, briefing advertising, alerts, and a dedicated microsite In terms of briefing ads, the selected publications included the American Medical Association’s AMA Morning Rounds and the American College of Cardiology’s CV News Digest Included digital tactics and print components delivered via targeted direct mail Advertising on a dedicated microsite for chapter download Launched in October 2012, ended December 2012

22 Strategy Drives Rx, Defends Market Share (cont.)
Lift & ROI Results ROI (incremental revenue) from TRx ROI of 10.6:1 among HCPs overall (~$9,300,000)^ ROI of 15:1 on briefing advertising (~$1,650,000)^ Cardiology Strategy Drives Rx, Defends Market Share (cont.) Measuring ROI IMS Health paired test and control prescribers (n=16,000+) on product/market volume, geography, specialty, writing decile, and plan types Pre-program conducted between April and September 2012; qualify period fielded between October 2012 and February 2013 ^ Based on average product price of $ per IMS NPA Plus * Lift significant at 80-89% CL ** Lift significant at 90% CL 0.7% increase in market share due to multi-channel exposure*

23 Lift Observed in Office-Based Treatment
Oncology Lift Observed in Office-Based Treatment Campaign Objective Drive use of a cancer treatment via in-office administration (measurement conducted via medical claims database) Media Plan The American Urological Association’s AUA Daily Scope and American Society for Clinical Oncology’s Cancer in the News were the two briefings used for this campaign Branded creative in three standard IAB ad sizes Campaign launched in January 2014 and ended December 2014 Frequency: between one and two insertions per week

24 Lift Observed in Office- Based Treatment (cont.)
Lift & ROI Results ROI (incremental revenue) from MX* ROI of 19:1 among HCPs overall (~$1,200,000)^ Oncology Lift Observed in Office- Based Treatment (cont.) Measuring ROI Study by Symphony Health paired test and control prescribers (n=3,300+) on product/market volume, geography, specialty, writing decile, and plan types Pre-program conducted between January and December 2013; qualify period fielded between January and December 2014 * Based on medical claims as Rx is administered in-office ^ Based on wholesale acquisition cost per SHS ($1,763), detail next page ** Lift significant at 90% CL NTB = “New to Brand” – based on medical claims database; patient not seen on brand in last 12 months 29.7% lift in NTB for mobile only** 32.0% lift in NTB among oncologist specialty target**

25 Lift Observed in Office-Based Treatment
Oncology Lift Observed in Office-Based Treatment ROI Calculation (Overall) Raw sample MX increase = 389, MX projected increase (projected out to full prescribing database) = 688 Average refill rate (total TRx / total NRx) = N/A – administered in-office Wholesale Acquisition Cost = $1,763, Incremental Revenue = 688 x $1,763 = $1,213,059 Media Investment = $63,800, ROI = $1,213,059 / $63,800 = 19:1


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