1. Presentation Title Presented by John Smith September 2013
Commissioning for personalisation
Rachel Carse March 2017
Presentation Title Presented by John Smith September 2013

2. What is commissioning for personalisation?
Creative - allows for imaginative solutions to complex social needs
Responsive - identify the outcomes and see what the service can offer to
meet them
Preventative - using personal solutions can help support/promote/ or maintain independence
Asset based - considering existing assets available and treating service
users as potential resources not just passive recipients

3. What is market facilitation ?
To support the shift from commissioning and standard procurement to facilitating creative responses to need and focussing on outcomes
Services in Croydon are currently purchased either by:
Council – service users = lower levels of choice and control
via Direct payments – service users = high levels of choice and control but with high levels of responsibility

4. Round table discussions
Please discuss the following:
What kind of support from the Council does the market need to shift toward to provide creative responses to need and focussing on outcomes?
What is your experience of offering services to clients with a direct payment?
What is your experience of working individual service funds?
What is your knowledge of e-market places, what works / what doesn't ?
What info do you need from us?
We’d like to hear from you, your ideas and strategic thinking. Croydon is interested in supporting companies develop new service models. Can you share with us your experience from elsewhere.
If you’d like to meet us separately, please do get in touch.  

5. Personal budget information
There are three main ways in which a personal budget can be deployed:
1. Managed account held by the local authority with support provided in line with the persons wishes
2. Direct payment
3. Managed account held by a third party (often called an individual service fund or ISF) with support provided in line with the persons wishes
Direct payment – provides a high level of choice and control with equally high levels of responsibility
Money paid directly from the Council to the service user (or carer) to spend to meet care and support needs
Individual service funds – might suit anyone who wants flexible support, but without all the responsibilities that come with managing a direct payment
An Individual Service Fund is an internal system of accounting within a service provider that makes the personal budget transparent to the individual or family. This helps provide flexible support by making the organisation accountable to the person.